Interact with customers on Facebook pages with new updates

Facebook is enhancing call-to-action buttons on Pages in order to allow customers to schedule, order, buy, and more on any business page from any mobile device. With the new update, businesses can add

Published on: October 19th, 2016 Alex Radu

Facebook challenges Slack with official launch of Workplace

With over a year of closed beta under its belt, Facebook at Work is now live under a new, official name: Workplace. Essentially the same product as the every-day Facebook, Workplace is an

Published on: October 11th, 2016 Alex Radu

Facebook goes after Craigslist and Kijiji with new Marketplace feature

Between its breakthrough chatbot services and the increasingly robust suite of marketing-friendly features being added to Facebook Messenger, Facebook Inc. has been good this year to businesses with something to sell - and

Published on: October 3rd, 2016 Eric Emin Wood

Now you can send Google Drive files or Facebook photos through Outlook

If you're a Microsoft Outlook user wondering why you still have to manually attach documents to messages when they're already stored on Google Drive, or upload photos that you've already posted on Facebook,

Published on: September 16th, 2016 Eric Emin Wood

Want to reach millennials? Snapchat, email safe bets, Fluent says [infographic]

Millennials - that alternately praised and despised generation of 18-to-34-year-olds born between 1982 and 1998 - might have less brand loyalty than their predecessors, but they actually use Facebook less and are more

Published on: August 26th, 2016 Eric Emin Wood

WhatsApp gives users 30 days to opt out of giving Facebook carte blanche use of their phone numbers

Users of instant messaging service WhatsApp will see their account information - including their phone numbers - shared with Facebook and used for ad targeting, unless they take action to opt out of

Published on: August 25th, 2016 Brian Jackson

Early days of Facebook chatbots do little to inspire

More companies are using Facebook chatbots to communicate with customers, but how useful are these tools really going to be for businesses? This month, Icelandair began using a Facebook chatbot to communicate with

Published on: August 23rd, 2016 Danny Bradbury

Use this free tool to ‘creep’ your competition’s Facebook engagement

Admit it, you've been guilty of "Facebook creeping" before - so why not turn that attention onto your competitors' Facebook efforts to turn that bad habit into productive business activity? It may sound

Published on: August 17th, 2016 Wolston Lobo

Energy services provider using Pokémon Go to help overheated Canadians catch a new air conditioner

As this week's record-breaking temperatures across Canada make it increasingly more difficult for even the most dedicated Pokémon Go player to catch 'em all, a Toronto-based energy services company is reminding them that

Published on: August 12th, 2016 Eric Emin Wood

Facebook helping businesses by giving users more control, overriding ad blocking

Facebook Inc. is framing its new ad preference feature as a victory for users - one that will give them more control over the ads they see - but also giving advertisers reason

Published on: August 10th, 2016 Eric Emin Wood

Connor McDavid shines on the ice, but not so much online

After going first overall in the 2015 NHL draft to the Edmonton Oilers, Connor McDavid has gained quite a lot of attention from hockey fans all over. Already a Canadian superstar, we looked

Published on: August 10th, 2016 Jackie Atkins

Instagram releases new Snapchat-like feature

Facebook Inc. subsidiary Instagram has released a new feature that condenses a day's updates into a slideshow - assuming users want it to. According to the company, "Instagram Stories" adds a user's updates

Published on: August 2nd, 2016 Eric Emin Wood

Facebook and Twitter compete head to head for sports fans’ attention

If you're seeing a lot more sports content on your social media feeds lately, it's no coincidence. Both Facebook and Twitter have been pushing sports to the top of the agenda with a number

Published on: July 29th, 2016 Jackie Atkins

Mobile now accounts for 84% of Facebook’s ad revenue, COO says

Focusing on mobile continues to pay off for Facebook Inc.: the company's mobile ad revenue reached $5.2 billion USD during the last quarter, accounting for 84 per cent of overall ad revenue, COO

Published on: July 28th, 2016 Eric Emin Wood