Facebook focused on helping businesses “organically interact” with customers, Zuckerberg says

Few friends are more important to Facebook Inc. founder Mark Zuckerberg than businesses. During Facebook's third-quarter earnings call on Nov. 2 its CEO, who last year revealed a 10-year plan for the company,

Published on: January 5th, 2017 Eric Emin Wood

Juniper predicts more chatbots and fintech in 2017

Ashley Madison users have already unwittingly encountered a great deal of bots, but in 2017 they are going to become more prevalent – and more transparent to the user, according to U.K.-based Juniper

Published on: January 4th, 2017 Gary Hilson

Facebook, Google dominated American app market last year: Nielsen

If you're wondering where Americans are spending time on their smartphones, media research firm Nielsen Holdings PLC has an answer for you. Unfortunately, it would appear that Canadian marketers trying to reach American

Published on: January 3rd, 2017 Eric Emin Wood

Highlights from Trump’s meeting with Silicon Valley

You've probably heard of the tech summit heard 'round the world by now. United States President-elect Donald Trump gathered the titans of the tech industry at Trump Tower in New York this week -

Published on: December 16th, 2016 Alex Radu

Twitter takes on Facebook Live with Periscope live video integration

The Twitter loyalists who have gazed in envy at Facebook Live since Twitter Inc. killed its Vine platform in October had their prayers answered on Wednesday. That's when the company announced it was

Published on: December 15th, 2016 Eric Emin Wood

Trump could be bad news for tech company’s global hiring processes

President-Elect Donald Trump’s appointed Attorney General, Alabama Senator Jefferson Beauregard Sessions III, may be bad news for tech companies in the United States relying on importing talent from across the world, according to

Published on: November 29th, 2016 Alex Radu

Google and Facebook receive almost two thirds of online ad revenue, study finds

When it comes to Internet advertising in Canada, it would appear that two of Silicon Valley's biggest names control most of the table, leaving Canadian companies to fight over the scraps. That's according

Published on: November 22nd, 2016 Eric Emin Wood

Facebook and Apple take top spot for encrypted IM

Facebook Messenger has become omni-present in the lives of one billion people, and despite concerns over the years about what information it might be gathering from users, a report recently released by Amnesty International found

Published on: November 11th, 2016 Gary Hilson

PayPal announces support for Facebook ecommerce platforms

First it was Shopify Inc.; now PayPal Holdings Inc. will be adding its services to Facebook Inc.'s e-commerce platform, the company announced Monday. Effective immediately, U.S. PayPal customers will be able to link

Published on: October 24th, 2016 Eric Emin Wood

Interact with customers on Facebook pages with new updates

Facebook is enhancing call-to-action buttons on Pages in order to allow customers to schedule, order, buy, and more on any business page from any mobile device. With the new update, businesses can add

Published on: October 19th, 2016 Alex Radu

Facebook challenges Slack with official launch of Workplace

With over a year of closed beta under its belt, Facebook at Work is now live under a new, official name: Workplace. Essentially the same product as the every-day Facebook, Workplace is an

Published on: October 11th, 2016 Alex Radu

Facebook goes after Craigslist and Kijiji with new Marketplace feature

Between its breakthrough chatbot services and the increasingly robust suite of marketing-friendly features being added to Facebook Messenger, Facebook Inc. has been good this year to businesses with something to sell - and

Published on: October 3rd, 2016 Eric Emin Wood

Now you can send Google Drive files or Facebook photos through Outlook

If you're a Microsoft Outlook user wondering why you still have to manually attach documents to messages when they're already stored on Google Drive, or upload photos that you've already posted on Facebook,

Published on: September 16th, 2016 Eric Emin Wood

Want to reach millennials? Snapchat, email safe bets, Fluent says [infographic]

Millennials - that alternately praised and despised generation of 18-to-34-year-olds born between 1982 and 1998 - might have less brand loyalty than their predecessors, but they actually use Facebook less and are more

Published on: August 26th, 2016 Eric Emin Wood