CRTC bans cellphone unlocking fees, orders that all future devices be unlocked

A key rule has been changed for Canada's wireless service providers. Under a Canadian Radio-television and Telecommunications Commission (CRTC) ruling announced Thursday, carriers large and small will be obligated to unlock their customers'

Published on: June 15th, 2017 Eric Emin Wood

Rogers CEO doesn’t think Wireless Code should even exist

Rogers Communications Inc. CEO Guy Laurence can empathize with the customers who submitted the complaints cited by the Commissioner for Complaints for Telecommunications Services (CCTS) in its recent critique of Canada’s Wireless Code

Published on: October 7th, 2016 Eric Emin Wood

Rogers launching $9.99-a-day data plan for international roaming

Rogers Communications Inc. has launched a new set of international roaming plans – and one of them is a plan for around $9.99 per day for data. In an announcement today, Rogers said

Published on: April 15th, 2014 Candice So

Telus adds small business plans to its two-year contracts

As Telus Corp.’s two-year plans kick in today, the wireless provider has now launched two-year plans for small businesses, which include shared nationwide minutes, shared data, and some room for roaming for companies

Published on: August 1st, 2013 Candice So

Telus brings in two-year contracts for consumers

Canadians could be reaping the benefits of shorter wireless contracts sooner than expected, as Telus Corp. announced today it is unrolling two-year contracts for its customers. The plans will be available starting July

Published on: July 15th, 2013 Candice So

CRTC issues wireless code that caps roaming charges, cancellation fees

Editor's note: Updated with comments from Rogers Communications at 2:37 PM ET. After hearing from the public in an online consultation last year and a public hearing in February, the Canadian Radio-television Telecommunications Commission

Published on: June 3rd, 2013 Brian Jackson