CRTC hits telemarketing firms with surprise Do Not Call List inspections

Federal inspectors have paid surprise visits to telemarketing centres in Toronto and Montreal to make sure the industry is following the Do Not Call List rules.Inspectors from the Canadian Radio-television and TelecommunicationsCommission (CRTC)

Published on: June 14th, 2012 ITBusiness Staff

Telemarketers – not taxpayers – to pay for Do Not Call List probes

The cost of investigating and enforcing federal rules against telemarketing abuse will soon be transferred from taxpayers to the telemarketing industry itself.The federal government announced Sunday that it will move to transfercosts associated

Published on: April 30th, 2012 ITBusiness Staff

Alleged scam victims claim telemarketer’s tapes were

A Montreal telemarketing firm facing charges of fraud has launched a counter-attack against its detractors by posting online taped conversations with customers that complained against the firm. Express Transaction Services Inc. (ETS) claims

Published on: February 22nd, 2012 Nestor Arellano

Montreal telemarketer facing fraud charges just keeps on calling

A Montreal-based telemarketing firm accused of defrauding thousands of small businesses is still sending out telephone calls despite facing several criminal charges, according to reports.Express Transaction Services Inc. (ETS) and some affiliated companies

Published on: February 16th, 2012 ITBusiness Staff

Small firms say Do Not Call List rules ‘unfair and confusing’

Automotive sales and services operator Ilya Pinassi is pretty sure that his publicly-listed citation for breaking federal unsolicited telecommunications rules is all a misunderstanding.It's really more about his service technicians refusing an unreasonable

Published on: April 11th, 2011 Brian Jackson

Permission-based marketing helps firms deal with do not call list

In less that two weeks Canada's national Do Not Call List (DNCL) finally goes live to give consumers across the country some measure of relief from pesky telemarketing calls that have been interrupting

Published on: September 16th, 2008 Nestor Arellano

Strong enforcement needed for Canada’s Do Not Call List to work

Without effective enforcement, Canada's Do Not Call program – the countrywide initiative to eliminate pesky telemarketing calls – could turn out to be nothing more than a paper tiger, caution telecom industry and

Published on: August 1st, 2008 Nestor Arellano