Small firms say Do Not Call List rules ‘unfair and confusing’

Automotive sales and services operator Ilya Pinassi is pretty sure that his publicly-listed citation for breaking federal unsolicited telecommunications rules is all a misunderstanding.It's really more about his service technicians refusing an unreasonable

Published on: April 11th, 2011 Brian Jackson

Digital Manners – Twitter Etiquette: How to Tweet Politely

Because it's just a messaging platform, Twitter is far less complex than Facebook. Nevertheless, misuse and abuse seem at least as common on the former as on the latter. Some of our favorite

Published on: August 19th, 2009 Christopher Null

Will ‘good behaviour by decree’ work in Canadian workplaces?

Is an employee's habit of chewing gum while talking with clients becoming a gnawing irritant? Do you find loud chatter from two cubicles down the corridor a constant distraction? Or are a co-worker's

Published on: April 16th, 2008 Nestor Arellano