Video Rewind: Porter Airlines uses Twitter for customer service response

Yesterday, we told you about how WestJet used its Facebook Page as a crisis response centre in the wake of a swamp gas explosion near a Mexican resort. Well WestJet isn't the only

Published on: June 21st, 2011 ITBusiness Staff’s top 5 videos of 2010

What makes a video compelling? It's a question we often as ourselves here at as we look to bring the best in technology news to the Web in multiple formats - text,

Published on: December 16th, 2010 ITBusiness Staff

Social media tips from Dominos Pizza and Porter Airlines

From planes to pizzas, social media is being used as a marketing and communications tool for just about everything now. Facebook, Twitter, Flickr, and the whole entourage of new Web 2.0 services that

Published on: November 19th, 2010 Brian Jackson