How to clean up your online reputation

If you own a small or medium business, a good reputation--online and offline--is clearly key to your success. The Internet can overwhelm users with information, so anything negative--especially if it appears high in

Published on: January 12th, 2011 Sarah Jacobsson Purewal

Surefire ways to salvage and spruce up your online reputation

Several months ago when Twitter introduced its lists feature, social media consultant Allen Mireles checked to see which lists included her. "I wanted to see if the lists I was on were a

Published on: January 31st, 2010 Kristin Burnham

Pseudonyms don’t protect ‘online slanderers’, libel case shows

An Illinois politician's attempt to unmask the identity of an e-mail poster who allegedly made disparaging remarks about her teenage son in an online forum is stirring a debate about free speech rights

Published on: October 20th, 2009 Jaikumar Vijayan

Advice from Gen Y about managing your online persona

Social networks including Facebook, Twitter and LinkedIn have enabled everyone to become instant publishers. As a result, the content attached to our names will continue to shape perceptions of us both professionally and

Published on: May 5th, 2009 C.G. Lynch

People search tools may expose skeletons in your closet

Editor's note: While researching this story, JR Raphael discovered the Coldplay radio station I created on Pandora on August 13, 2006; found that I had looked into purchasing a 4-foot iPod-compatible 3.5mm audio

Published on: March 12th, 2009 J.R. Raphael

Five ways to build a fantastic Facebook profile for work and fun

Balancing your work and personal life on social networking tools such as Facebook has become more complex than ever - and the dangers go beyond the well-publicized examples of posting party pictures to

Published on: November 25th, 2008 C.G. Lynch

Saving your online reputation is no cake-walk

An unsavory connection from your past. An annoying link to your name that's dragging down your career. A spicy quote you tossed off to a reporter that you wish you could take back.

Published on: November 19th, 2008 Tracy Mayor

How a Bell Aliant customer changed from grumpy to grateful

Meet Katie the Grumpy Canadian, a 20-something resident of the Canadian Maritimes, and denizen of YouTube.A disgruntled Bell Aliant customer turned thankul.True to her pseudonym, Katie uses her profile on the Google-owned social

Published on: July 28th, 2008 Brian Jackson

Don’t damage your brand by “pulling a Dell”

Online computer retailer Dell Inc. learned a lesson about managing online reputation the hard way when a heavy-handed approach towards a blog post attracted more negative attention than the original post.Dell reacted to

Published on: July 21st, 2008 Brian Jackson