TD announces more personalized banking app with new AI chatbot

TD Bank Group is introducing even more personalized experiences to its mobile banking app, today launching its new artificial intelligence-powered chatbot TD Clari. Clari is part of a new app update and TD's strategy

Published on: January 8th, 2019 Meagan Simpson

BDC app offers e-signature for loans, reducing in-person visits

Customers of the Business Development Bank of Canada (BDC) are now able to sign loans without having to visit the bank thanks to a mobile app feature that allows users to e-sign loans.

Published on: August 22nd, 2018 Meagan Simpson

Interac e-Transfer transactions jumped more than 50 per cent in 2017

Canadians used the Interac e-Transfer service in record numbers last year, especially on mobile devices, according to the company behind the popular platform. More than 241 million transactions, worth a total of more

Published on: February 27th, 2018 Alex Coop

Canada’s banks keeping mobile customers happy at other channels’ expense: J.D. Power

Inverting what you would normally read on this site, J.D. Power and Associates' latest retail banking satisfaction study warns that while Canada's banks are world leaders when it comes to keeping mobile customers

Published on: July 13th, 2017 Eric Emin Wood

Trust in fintech suffers from a generational divide

The big banks may have more time than they think before their “Uber moment” arrives based on this year’s Digital Money Trends Report, which found that Canadians are still wary of fintech, even as

Published on: January 3rd, 2017 Gary Hilson

Is this the financial industry’s ‘Uber moment?’

If you believe the hype, everything is being Uber-ized. But has financial technology had its Uber moment? That was the topic of discussion at one of the Economist Summit’s panels earlier this week

Published on: June 14th, 2016 Gary Hilson

Tangerine relaunches mobile app with new biometrics and security features

Tangerine Bank has relaunched its mobile app for iOS, adding secure instant messaging support and new biometric security features, the Toronto-based direct banking firm announced today. In an April 26 statement, Tangerine CIO

Published on: April 26th, 2016 Eric Emin Wood

TD Bank partners with Toronto startup to bring more personalization to its banking app

One day soon, the TD Bank app on your tablet or smartphone could know that you’re at the Blue Jays game, know that it’s a hot summer day, and give you an opportunity

Published on: September 18th, 2015 Jeff Jedras

Recap of #paytech2015 Twitter chat with Zooz

Yesterday, I took part in a fast paced and engaging Twitter chat on the future of mobile payments, hosted by Zooz, a company that develops technology for the modern enterprise that wants to optimize

Published on: February 26th, 2015 Hibah Ahmed

TD partners with Moven to help users watch their spending

If you bank with Toronto-Dominion Bank (TD) and want to rein in your spending habits, you may be in luck – TD will be providing a new personal finance service for users who want

Published on: December 2nd, 2014 Candice So

#Follow Friday – 3 people in finance

Every Follow Friday, we round up a list of people with active Twitter accounts, ones that we feel are worth a click on the 'follow' button. This week, we're focusing on the people

Published on: October 3rd, 2014 Candice So

Apps, text messages among top banking priorities for Millennials

To get Millennials to sign up with a bank, it takes more than low interest fees and longer branch hours to convince them to come - banks also need to be savvy about

Published on: July 30th, 2014 Candice So

How Tangerine used IBM’s tools to build its mobile banking app

For Charaka Kithulegoda, just having a business with a mobile strategy isn’t enough. He’s found in his role at Canadian bank Tangerine, an agile plan for mobile is everything. As CIO of Tangerine

Published on: May 5th, 2014 Candice So

CIBC and Telus roll out mobile payments app

About a year and a half after CIBC first announced it was launching a mobile payments app with Rogers Communications Inc., the bank is now doing the same thing for Telus Mobility customers

Published on: February 4th, 2014 Candice So