New ‘Dummies’ book – a great primer for first-time managers

When assessing a non-fiction work (especially one found in the Leadership or Management shelves of your local Chapters-Indigo bookstore) it's best to do so in the light of the author's own objectives.This may

Published on: August 11th, 2010 Joaquim P. Menezes

Canada Post keeps e-services running, customers happy with Introscope

Brent Kirwan's job is to make sure the busiest e-commerce site in Canada is running smoothly – but that hit a major hiccup when rogue scripters hit the Web site with a large

Published on: June 16th, 2010 Brian Jackson

Free online game trains managers to unlock immigrant talent

Facebook may be blamed for lost productivity at many companies, but a game that imitates it promises to help train managers on how to work with immigrants. TalentNetis a free and educational game

Published on: October 16th, 2009 Brian Jackson

Top 30 skills every IT person should have

I noticed an article called "75 skills every man should master." It included some skills I have and some I don't. For example, I can tie a knot and hammer a nail, but

Published on: October 24th, 2008 Richard Casselberry

How to improve your chances of getting promoted

Today's topic is the question I most often received as an IT manager: "Why can't I get promoted?" To clarify, I'm talking about real promotions that involve a real change in responsibilities. These

Published on: September 30th, 2008 Paul M. Ingevaldson

Being too nice at work is not a virtue

If you're a nice person, you probably think that being nice works to your advantage in the office. After all, how could it be any other way? Genuinely nice people are well liked.

Published on: September 23rd, 2008 Meridith Levinson

IT salaries edge up but gender gap widens

Salaries for IT pros only edged up in 2007 from 2006, and the gender gap widened to the point where women in IT are now making 12 per cent less on average than

Published on: January 30th, 2008 Denise Dubie