CRTC hits telemarketing firms with surprise Do Not Call List inspections

Federal inspectors have paid surprise visits to telemarketing centres in Toronto and Montreal to make sure the industry is following the Do Not Call List rules.Inspectors from the Canadian Radio-television and TelecommunicationsCommission (CRTC)

Published on: June 14th, 2012 ITBusiness Staff

Telemarketers – not taxpayers – to pay for Do Not Call List probes

The cost of investigating and enforcing federal rules against telemarketing abuse will soon be transferred from taxpayers to the telemarketing industry itself.The federal government announced Sunday that it will move to transfercosts associated

Published on: April 30th, 2012 ITBusiness Staff

Do Not Call List should be put on ice

By Brian Jackson The federal government continued limping along in its support of the Do Not Call List with the budget. The stop-gap funding was tagged on as an afterthought to support what

Published on: April 9th, 2012 Brian Jackson

CRTC leads international effort to stop cross-border telemarketing calls

Pesky telemarketers will soon be receiving an unwanted message themselves as the Canadian Radio-television and Telecommunications Commission (CRTC) and similar government agencies from 11 countries announced the launch of an international Do Not

Published on: October 31st, 2011 Nestor Arellano

Canadians registered for Do Not Call List mostly happy

Nobody likes telemarketers. Those unwanted calls seem to have an almost preternatural ability to disrupt our lives when we least want to be bothered. Just as we sit down to enjoy a dinner

Published on: April 13th, 2011 Brian Jackson

Do Not Call List ‘costly and ineffective,’ say small businesses

This is the conclusion of ITBusiness.ca's two-part 'Broken Telephone' feature story. Read part one here. Who's responsible for buying the list?Canada's national Do Not Call List (DNCL) has man built-in exemptions. But who's

Published on: April 12th, 2011 Brian Jackson

Small firms say Do Not Call List rules ‘unfair and confusing’

Automotive sales and services operator Ilya Pinassi is pretty sure that his publicly-listed citation for breaking federal unsolicited telecommunications rules is all a misunderstanding.It's really more about his service technicians refusing an unreasonable

Published on: April 11th, 2011 Brian Jackson

CRTC action against pesky telemarketers ‘too little, too late’

The Canadian Radio-television and Telecommunications Commission (CRTC) appears to be doing too little, too late, in its battle against pesky telemarketers, say privacy and consumer advocates.On Wednesday the Commission  released the identities of

Published on: August 28th, 2009 Nestor Arellano

“Poor enforcement against telemarketers making Do Not Call list ineffective”

Privacy activists across Canada, last week, applauded the proposal of a new anti-spam bill presented to the House of Commons, which would penalize the distributors and facilitators of spam. But the bill had

Published on: May 1st, 2009 Michelle MacLeod

Relief for Canadian consumers as “Do Not Call” D-Day arrives

For long-suffering Canadians who, through the years, have been pestered at awkward hours by telemarketers, today – September 30 – is a red letter day.For the first time, Canadians have some remedy  against

Published on: September 30th, 2008 Brian Jackson and Kavita Gosyne

Strong enforcement needed for Canada’s Do Not Call List to work

Without effective enforcement, Canada's Do Not Call program – the countrywide initiative to eliminate pesky telemarketing calls – could turn out to be nothing more than a paper tiger, caution telecom industry and

Published on: August 1st, 2008 Nestor Arellano