Kaspersky founder speaks out about spying allegations

Kaspersky Lab can't wait to see 2017 in the rear-view mirror. It has not been a banner year for security vendor Kaspersky Lab. The Moscow-based company has repeatedly been under fire for alleged

Published on: October 27th, 2017 Paolo Del Nibletto

How social brand managers reacted to crisis on Parliament Hill

Like many other Canadians, the first thing I did after hearing about a shooting taking place at Parliament Hill on Wednesday morning was to jump online to read news sites and Twitter. After

Published on: October 24th, 2014 Brian Jackson

Change management: deciding whether to ‘push’ or ‘pull’

It is said that the only thing that's constant is change. Whether it is technology related or there is a crisis and processes have to change, it involves coming up with a change

Published on: March 25th, 2013 Catherine Aczel Boivie

Sony’s peril causes hackers to pile on the pressure

The apparent ease with which hackers have breached Sony networks in recent days shows how much work is still needed to fully secure the company's networks, analysts say.Sony, along with three external security

Published on: May 24th, 2011 Jaikumar Vijayan

‘When you mess up — fess up and dress up’

An advance "kidnap warning" issued by the RCMP in Richmond, B.C., President Obama's pre-election Facebook campaign, and the damage-control strategy adopted by Maple Leaf Foods following a Listeria outbreak traced to its Toronto

Published on: June 30th, 2009 Joaquim P. Menezes

After the crisis

Until recently, Menchini was chief information officer for New York City. He originally took on the role a matter of months after Sept. 11, 2001.The IT and disaster recovery implications of 9-11 were

Published on: December 13th, 2006 Neil Sutton