Futurist warns municipalities to adapt to the 21st century – or be left behind

WINDSOR, ON. - Facing a room full of municipal IT staff, futurist Jim Carroll warned that too many of Canada’s towns and cities are falling behind when it comes to entering the 21st

Published on: June 6th, 2017 Eric Emin Wood

Why Gartner believes cities need to pursue digital transformation

WINDSOR, ON. - Digital transformation has not laid an easy path for municipalities, but it's one they must follow if they wish to grow, according to a lead researcher with consulting firm Gartner

Published on: June 6th, 2017 Eric Emin Wood

Crowdfunding fever spreads to Canadian city halls seeking relief from budget pressures

You could call the Statue of Liberty the first successfully crowdfunded municipal project. Not the construction of the actual copper icon by Paris-based Gaget, Gauthier and Cie Workshop in 1881, but the funding

Published on: August 12th, 2013 Brian Jackson

Brampton’s Web page update more than just a digital facelift

When the City of Brampton decided to revamp its Intranet and Internet portals, the growing Ontario municipality was dead set on making sure improvements weren't just skin deep.City planners and technology decision makers

Published on: July 23rd, 2010 Nestor Arellano

5 months after launch Edmonton 311 service fields 5,000 calls daily

Edmonton has become the latest Canadian municipality to hook up residents directly to the whole gamut of city services through a 311 call centre and is the first in North America to do

Published on: May 22nd, 2009 Brian Jackson