Articles By Tony DiRomualdo

Ten deadly mistakes of outsourcing and how to avoid them

Deadly Mistake Nine: Relying on the Outsourcing Provider to Impose Behavioral ChangeOutsourcing works best when it causes minimal disruption to your business and organization. The mere act of outsourcing usually represents a significant

Published on: September 17th, 2003 Tony DiRomualdo

Ten deadly mistakes of outsourcing and how to avoid them

Deadly Mistake Seven: Forgetting About End UsersIt is both strategically and operationally critical to design a workable point of contact for end users regardless of what process you outsource. A dedicated internal group

Published on: September 12th, 2003 Tony DiRomualdo

Ten deadly mistakes of outsourcing and how to avoid them

Deadly Mistake Five: Having One Team Negotiate the Deal and Another Manage the RelationshipOne of the worst things a company can do in the outsourcing process is to charge a team of people

Published on: September 3rd, 2003 Tony DiRomualdo

Ten deadly mistakes of outsourcing and how to avoid them

Buyers of outsourcing services often have considerable leverage over providers. They may represent a disproportionate component of their business, or have potential to be a powerful reference account for them or represent revenues

Published on: August 27th, 2003 Tony DiRomualdo

Ten deadly mistakes of outsourcing and how to avoid them

Outsourcing is back on the top management agenda. It has taken on renewed urgency as many companies struggle to restructure their operational costs and refocus their critical resources to survive a brutal economic

Published on: August 20th, 2003 Tony DiRomualdo