Am I better off as your prospect or your customer? You know where I'm headed with this question. Some companies treat their prospects better than their customers.Consider these facts. It costs ten times
Value added organizations believe that serving customers is a team sport. Some teams succeed and others fail. Successful teams offer value added solutions that satisfy customers' needs while contributing to their company's profitability.
Every company has a culture – an identity, climate, environment, atmosphere, way of life, traditions, and operating paradigms. It is built on attitudes, beliefs, and mores. Some company cultures are product focused; these