Articles By Briony Smith

Small businesses part of the growing telecom complaints

When small businesses want to complain about their phone service, there is one organization that always has to listen.After an “extensive review,” the Commissioner for Complaints for Telecommunications Services (CCTS) got the renewed

Published on: February 4th, 2011 Briony Smith offers do-it-yourself legal documents

Making sense of legal contracts can be difficult, but one Vancouver-based company has just launched a new Web site,, aimed at helping users create customized legal agreements online.The site went live just

Published on: January 25th, 2011 Briony Smith

Canadian companies win spots in prestigious Microsoft program

Another Canadian company-Lymbix Inc. -has made it into the ranks of BizSpark One, Microsoft's invitation-only mentorship program for new start-ups that provides resources and access to investors for select young tech companies.Previous Canadian

Published on: December 17th, 2010 Briony Smith

Zipcar stays in driver’s seat on IT issues

Car-sharing company Zipcar is roaring ahead of the pack when it comes to technology, writing its own proprietary software and utilizing RFID technology to make the user experience as hassle-free as possible.Zipcar president

Published on: June 21st, 2007 Briony Smith

Harte-Hanks offers marketers news on IT dept activities

San Diego-based marketing services company Harte-Hanks Market Intelligence recently released Ci Triggers, a program that allows technology vendors to track changes in companies' IT products and management. Harte-Hanks has been collecting this type

Published on: June 18th, 2007 Briony Smith

A Leopard in the enterprise?

Apple announced earlier this week features of its new Mac OS X  Server that seem more suited to the consumer than the corporate world.Mac OS X Server 10.5, code-named Leopard, is all about

Published on: June 14th, 2007 Briony Smith

The public life of Google’s private data

A recent Reuters story showcases a British report that labels Google the biggest offender when it comes to privacy -- and it could have an effect on the enterprise, according to a couple

Published on: June 12th, 2007 Briony Smith

No e-mail today — or else

The author of a book on e-mail management says that excessive use of enterprise messaing systems could be draining a lot of money out of many businesses.Nancy Flynn, author of the recently released

Published on: June 7th, 2007 Briony Smith

BookNet builds repository of publishing industry data

Non-profit association BookNet Canada has joined up with electronic data interchange and electric commerce data warehousing company Commport Communications to go high-tech in their efforts to improve the Canadian book industry’s supply chain.BookNet

Published on: June 6th, 2007 Briony Smith

Microsoft sees BI growth beyond dashboards

Microsoft says it wants to take business intelligence out of the senior executive suite and spread it across the enterprise. “Business intelligence is really becoming a CIO priority,” said Dave McJannet, senior product

Published on: May 30th, 2007 Briony Smith

BMO banks on Web 2.0

A recent implementation of Open Text’s Livelink enterprise content management system at the Bank of Montreal was eased by Open Text’s online customer community, called Open Text Online.Waterloo, Ontario-based Open Text is no

Published on: May 29th, 2007 Briony Smith

University of Lethbridge creates cluster for chemistry

The University of Lethbridge is one of the latest universities to reap the benefits of high performance computing, courtesy of a cluster from Dell Canada that has pumped up the computing power of

Published on: May 28th, 2007 Briony Smith

Blended BI puts smarts into business process

The evolution of business intelligence (BI) has taken the technology beyond the IT department and into the hands of the business users, but issues on user-friendliness and its ability to blend with existing

Published on: May 25th, 2007 Briony Smith

Reports show profitability for hardware, software

Two Canadian IT market surveys were released on Wednesday, revealing that both the hardware and software markets are doing very well.As part of its annual bi-yearly Canadian Industrial Outlook, the Conference Board of

Published on: May 16th, 2007 Briony Smith

IBM brings clients to Second Life

IBM announced Tuesday a new business centre that won't actually exist at all -- it is in the online 3D virtual world Second Life.The new virtual business centre would function as a gathering

Published on: May 15th, 2007 Briony Smith