Instagram debacle shows the user agreement process needs fixing

At the end of 2012 Instagram, the online image-sharing company recently acquired by Facebook, announced new changes to their Privacy and Terms of Service policies that caused tremendous backlash from the public and

Published on: December 20th, 2012 Monica Goyal

Why Zappos’ user agreement didn’t stand up in court

The recent failure of Zappos.com’s user agreement to protect the site from a class action lawsuit demonstrates a few crucial lessons for websites wishing to protect themselves. You can see this post as

Published on: November 12th, 2012 Monica Goyal