Chain gangs to call centres — jails become outsourcing havens

When word spread earlier this month that an Indian IT services company planned to set up a 200-person business process outsourcing unit in an Andhra Pradesh jail , it wasn't long before the

Published on: May 31st, 2010 Stephanie Overby

Big Blue’s gonna “help” fired staffers relocate to India!

Meet Sam Palmisano, bozo of the month. We diss IBM's CEO for allowing some management numbskull to suggest that the thousands of Big Blue employees who have been fired recently should consider a

Published on: February 6th, 2009 Bill Snyder

New IT model shifts relationship manager job from ‘mediator’ to ‘enforcer’

Many companies are moving away from in-house IT development and toward application service providers, leaving the development to outsourcers that often off-shore work to countries like India and Brazil. But in order to

Published on: August 6th, 2008 Vawn Himmelsbach

Lean, mean, results-driven teams – the changing face of IT

One thing's certain. IT departments that suffered through the last downturn have learned their lesson. Today, they're still lean and mean relative to their companies' other departments. So if the ax falls, it's

Published on: May 30th, 2008 Dan Tynan

HP to scoop up EDS for more than $13.9 billion

HP said Tuesday morning that it has signed a deal to acquire IT outsourcer EDS for US$13.9 billion, or $25.00 per share.The deal has been approved by both companies' boards of directors, and

Published on: May 14th, 2008 Agam Shah and Peter Sayer