Why IT should love – and listen to – end users

In November 2009, a pharmacist working for the Department of Veterans Affairs was checking a patient's prescription information, using a portal to the Defense Department's health records system. But something was clearly wrong:

Published on: March 24th, 2010 Frank Hayes

Collision repair shop avoids data crash with SaaS

A data storage crash is the last thing a collision-repair shop needs to worry about. So when John Sweigart realized that the software he was using to manage his business was no longer

Published on: October 21st, 2008 Esther Shein

Many Ontario physicians still allergic to electronic records

E-health in Ontario has certainly made great strides from where it was just a few years ago.But industry experts are not ready to celebrate yet.They note that despite undeniable advances, resistance to digitized

Published on: March 4th, 2008 Nestor Arellano