Tagged: customer retention

Customer service must be a deliberate strategy

Francis Moran

Published: January 25th, 2013
Don’t wait until your customers say goodbye to tell them you love them

Don’t wait until your customers say goodbye to tell them you love them

I changed internet service providers this month and, while I was at it and since it was the same company, also cancelled my cable television service. It’s not something I did on a

Published on: September 28th, 2012 Francis Moran