Winning new business — a top priority for IT leaders this year

You thought you knew what business-IT alignment was. But fighting the dark forces of recession has really taught the lesson. To some of you, anyway. At a truly aligned company, all cylinders firing,

Published on: January 4th, 2010 Kim Nash

Customer focus enables low-cost airline to become high flier

Jan Marcshall, CIO and vice-president of technology for Southwest Airlines Co., reveals how the Texas-based airline company turned around its fortunes by cutting IT cost and making technology simpler to use for both

Published on: November 10th, 2009 Charlie Feld