Leading up to its annual Dreamforce conference later this month, Salesforce announced Thursday new features for its Sales Cloud platform to help improve sales, billing and marketing. The customer relationship management (CRM) giant
Microsoft Corp. is releasing a slew of updates to its Dynamics line of products, with its latest releases aimed at making the tools more attractive for business employees in marketing, sales, and service.
Method Integration Inc. has just updated its customer relationship management (CRM) software, now making it a better tool when businesses use it on mobile devices. Based in Toronto, Method’s CRM is integrated with
Zoho.com is launching a new customer relationship management (CRM) system for marketers, aiming to help them track leads from the beginning to the end of the marketing funnel. Headquartered in Pleasanton, Calif., Zoho.com
CRM systems are where the data about customer relationships are supposed to live, and they typically provide a report-writing system as well as dozens of canned reports. But reports are incredibly vulnerable to