Sales reps no longer fount of information, SAP and Harvard report says

Salespeople and marketers – your role as dispensers of data and information on the products you’re selling may be coming to an end. That’s one of the conclusions of a new report from

Published on: July 18th, 2014 Candice So

Crafting the best customer experience

TAMPA – There’s an e-word tossed around a lot here at this week’s IBM Corp.’s SmarterCommerce conference, and it’s not e-commerce: It’s “experience.” Almost every presentation by an IBM official, and almost every

Published on: May 14th, 2014 Howard Solomon