How Encyclopaedia Britannica has remained relevant in a digital world

It's doubtful that when Edinburgh publishers Colin Macfarquhar and Andrew Bell released the first edition of the Encyclopaedia Britannica in 1768 that they had any notion of the upheavals that lay ahead for

Published on: December 23rd, 2015 Eric Emin Wood

Here’s how American Airlines brought mobility to its 113,300-person workforce

What does it take to digitize an entire airline?  Time, apparently, and heaps upon heaps of devices. At the inaugural SOTI Sync conference in Toronto, Greg Parley, senior infrastructure team lead at American

Published on: November 9th, 2015 Dave Yin

Beyond the Rack goes beyond customer segmentation with ExactTarget Marketing Cloud

If you ever feel like you send too many emails, just pause for a minute and compare yourself to Montreal-based e-tailer Beyond the Rack - it sends on average between 2 million and

Published on: June 9th, 2014 Brian Jackson