Ontario firm takes care of business with All-in-One roll out

When the recession hit late last fall, the construction and oil and gas industries were among the first to suffer. Luckily for Colin Osborne, he had started planning a technology project that may

Published on: July 6th, 2009 Shane Schick

5 months after launch Edmonton 311 service fields 5,000 calls daily

Edmonton has become the latest Canadian municipality to hook up residents directly to the whole gamut of city services through a 311 call centre and is the first in North America to do

Published on: May 22nd, 2009 Brian Jackson

ROI should be top of mind in small business ERP rollouts

For small and midsize businesses, ERP implementations can be dicey ventures. Such rollouts involve not only huge capital outlays, but also long implementation times, significant IT resources and intense cultural change. These factors

Published on: April 6th, 2009 Thomas Wailgum

Seven smart ways to control IT costs in these difficult times

It's official: IT budgets, once so resilient in the face of three years of worsening economic news, aren't immune to the downturn after all.IT spending is expected to grow just 2.6 per cent

Published on: December 3rd, 2008 Eric Lai

Tailor your ERP for every user’s role

Everyone needs something from the company’s enterprise resource planning system, whether they recognize the abbreviation “ERP” or not. Sales managers need updates on who bought what. Marketing execs want to know how much

Published on: November 19th, 2008 Shane Schick

Excellent e-commerce software that will boost your bottom line

To avoid getting lost in today's constantly evolving online marketplace, organizations should be looking to upgrade your e-commerce system within the next six to 12 months.According to industry analysts, finding a proven vendor

Published on: September 23rd, 2008 Rafael Ruffolo

Canadian toy maker reaps rich rewards with new enterprise software apps

Spin Master is best known to Canadian consumers as the maker of the Air Hogs flying toy. "There's never a dull moment with an Air Hogs flying toy overhead," runs a slogan on

Published on: July 4th, 2008 Nestor Arellano

Smooth integration necessary for successful CRM implementation

Many Canadian businesses fail to realize the full potential of their customer relations management (CRM) software because of poor integration with existing applications and business processes.

Published on: June 27th, 2008 Nestor Arellano

Leading waste hauler sues SAP claiming ERP rollout a ‘complete failure’

The trash-disposal giant Waste Management is suing SAP, saying top SAP executives participated in a fraudulent sales scheme that resulted in a failed ERP (enterprise resource planning) implementation. Waste Management said it is

Published on: March 27th, 2008 Chris Kanaracus

IT careers market still hot in Canada, despite cooling US economy

Individuals with Web development skills in Java, Oracle, SQL and .Net were in hot demand, as Canada's IT job market posted record growth in 2007, says a technology staffing firm.The local demand for

Published on: March 26th, 2008 Nestor Arellano

SAP woos line of business managers with new “enhancements package”

SAP on Monday released a package of additional features to its flagship enterprise resource planning software which an executive said will empower line of business managers to become more involved in the upgrade

Published on: February 26th, 2008 Shane Schick

BI tool makes the cut for Canadian laser engraving company

Cost and performance were the two key considerations for Virtek Vision International Inc., when it sought a business intelligence (BI) application to keep track of its cash flow.A provider of laser-based templates and

Published on: January 16th, 2008 Nestor Arellano

Aussie ISV enlists Canadian reseller for expansion plan

Melbourne-based ERP developer, Pronto Software, has signed up a Toronto consultancy, Business Solutions Alliance (BSA), to push its ERP software to Canadian manufacturing, wholesale, retail and distribution customers.Pronto vice-president for North America, Terry

Published on: September 22nd, 2007 Fluer Doidge

Widgets while you work

SAP recently created a new business division to focus on the business users, bringing together many of the front-end products SAP has acquired. The tools are intended to help users display their enterprise

Published on: June 25th, 2007 Dave Webb