Insight President Joyce Mullen, three other executives also named as Power 60 Solution Providers driving channel success
TEMPE, Ariz., June 7, 2021 – Insight Enterprises (NASDAQ: NSIT), the global integrator of Insight Intelligent Technology Solutions™ for organizations of all sizes, announced today that 16 Insight leaders have been named to the 2021 Women of the Channel list composed annually by CRN®, a brand of The Channel Company.
Among Insight’s Women of the Channel, four have been named among CRN’s Power 60 Solution Providers, an elite subset of female executives at solution provider organizations whose insight and influence in their respective companies help drive channel success. Insight’s Power 60 executives are Joyce Mullen, president, Insight North America; Megan Amdahl, senior vice president of operations, partner management and strategic alliances; Brenda Hudson, senior vice president, commercial sales, sales enablement, learning and development; and Amy Protexter, senior vice president, marketing.
“This year marks Insight’s greatest ever representation on CRN Women of the Channel, and it’s a true reflection of the diverse leadership we have established across our organization,” said Ken Lamneck, Insight president and CEO. “The channel still has plenty of room to grow in terms of bringing more women into top roles. But I can confidently say that many of the brightest minds in technology already are shaping Insight’s proficiency in helping businesses manage today while preparing for a more digital future.”
Insight is recognized as an industry champion of diversity and inclusion, most notably in the past year being named to the Fortune 2021 World’s Most Admired Companies, Forbes 2021 America’s Best Employers for Diversity, and Forbes 2020 World’s Best Employers. Insight also maintains the second greatest representation in technology of women across top executive roles, according to a recent industry report.
Mullen, formerly Dell’s president of global channel, embedded and edge solutions, leads an Insight North America team of 8,700 professionals in the delivery of innovative solutions and services that complement the company’s approximately 6,000 technology partners’ products and services. Since joining Insight in October, she has prioritized bringing greater value to clients by unifying and simplifying offerings across Insight’s core solutions in the areas that matter most to organizations: enabling digitization, including automation and gathering business intelligence at the edge; optimizing hybrid cloud ecosystems for secure, anywhere operations; empowering highly dispersed workforces; and creating IT supply chain simplicity.
Amdahl has overseen global logistics, supply chain, integration services offerings, business transformation, client operations and profitable growth since assuming her current role in 2016. In 2020, she also assumed responsibility for partner management and strategic alliances. She led the successful onboarding of 2,000 teammates and tens of thousands of clients from Insight’s acquisition of PCM, Inc., while also guiding a global team of 2,400 through the pandemic, including integration and distribution center teammates who remained on-site to deliver technology to essential businesses.
Hudson, who guides solution delivery to small, medium and commercial businesses, created a go-to-market strategy that achieved 17% gross profit growth in 2020, even as most of the market compressed due to COVID-19. She is responsible for more than 700 teammates and the company’s $1 billion inside sales business, which has seen double-digit growth for the last three years.
When the pandemic forced rapid changes to client engagement, Protexter leveraged Insight’s excellence in digital communications to orchestrate 60% more traffic to insight.com, $1.78 billion in e-commerce revenue and 26% marketing-earned gross profit growth year over year. Her emphasis on a global “serve don’t sell” approach by marketers and sales teams reassured clients of Insight’s purpose to co-navigate the crisis together.
Recognizing the unique strengths, vision and achievements of a select group of women, the annual Women of the Channel list acknowledges channel leaders who are blazing a trail for future generations. These women are from all areas of the IT ecosystem, including technology vendors, distributors, solution providers and other IT organizations. The CRN editorial team selects the honorees to celebrate a list of exceptional women acclaimed for their contributions to channel advocacy, growth, thought leadership and dedication to the IT channel.
Insight’s full list of 2021 Women of the Channel also includes:
- Carisa Bianchi, VP, controller: Oversees Insight’s roughly $6 billion North American accounting function, including enhancing customer experiences.
- Judith Breen, director, strategic partnerships, Insight Canada: Responsible for partner engagement and growth in Canada, her realignment of sales enablement and client activities resulted in double-digit growth in 2020.
- Melany Clayton, director, global IT operations: Directs global quality assurance, robotic process automation (RPA) and innovation for global IT to deliver a seamless, stable and secure technology experience for 11,000 teammates globally.
- Rachael Crump, global corporate controller and principal accounting officer: In 2020, she worked closely with business leaders to adapt solution offerings for healthcare, education and work-from-home enablement, while supporting business transactions with Insight’s partner community, as many new offering platforms were introduced during the pandemic.
- Sharon Ennis, director, Insight Public Sector: Builds and promotes partner alliances for public sector resources, including coordinating a partnership between Insight Public Sector and the Cyber Bytes Foundation to launch the Advanced Technology Labs at the Quantico Cyber Hub in March.
- Jonna Gage, senior director, marketing, Cloud + Data Center Transformation: Shaped channel strategy for Insight’s cloud division to drive larger transformational and services projects, including thought leadership content and digital nurture programs resulting in three times the industry average for lead-to-close rates.
- Christine Hilts, director, sales enablement, learning and development: Designs training programs targeted at improving teammate sales and technical acumen, including running the Insight Sales Academy of 14 sales coaches who help develop 150 sellers annually.
- Brooke Munier, director, Connected Workforce sales: Served the last two years as the global leader for the implementation of a standard process and system for managing RFPs, SOWs, proposals and contracts. This allows Insight to operate worldwide on a single platform that improves speed to sales and automates agreements for clients.
- Tina Pangle, VP, lifecycle strategy and global project management: Runs Insight’s RPA team and project management office for business transformation, successfully automating key processes like deal registration, backlog management and Insight’s procurement process. She assumed responsibility of software and warranty renewals last year and drives process and data standardization to ensure timely renewals for clients and partners.
- Jen Vasin, SVP, human resources: Led HR efforts to complete the onboarding of nearly 4,000 new teammates from PCM, established virtual support for more than 8,700 teammates in North America during the pandemic, and continued to grow the company’s diversity and inclusion program, including the participation of more than 1,000 teammates in eight diverse resource groups.
- Jamie Werve, director, digital commerce strategy: Leads Insight’s e-commerce team, which successfully completed the onboarding of thousands of PCM clients to Insight’s digital marketing resources in 2020, allowing them to nimbly transact and optimize IT supply chain processes using self-service tools, real-time pricing and speed to quote.
- Andrea Winkle, director, marketing: Rapidly adapted go-to-market strategies to digital experiences focused on real business outcomes for clients as they sought to adapt to COVID-19, resulting in 125% lead-generation growth in 2020. Insight’s best-in-class digital marketing tool stack created engagement penetrating 60% of Insight’s $8.3 billion in revenue last year.
“CRN’s 2021 Women of the Channel list acknowledges accomplished, influential women whose dedication, hard work and leadership accelerate channel growth,” said Blaine Raddon, CEO of The Channel Company. “We are proud to honor them for their many accomplishments and look forward to their continued contributions to the IT channel.”
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