Articles By Gary Hilson

Customers sharing data want to know what’s in it for them

It’s eleven o’clock. Do you know how your data is being used? According to research recently released by marketing analytics firm Aimia, the average consumer now realizes their data is valuable to marketers

Published on: December 14th, 2016 Gary Hilson

Optimism drives tech sector hiring in 2017, but skills shortage remains a challenge – Hays

Technology companies in Canada are optimistic about hiring next year, but some are skittish about investing in new grads, despite a shortage of talent, according to this year's Hays Salary Guide. Now in

Published on: December 7th, 2016 Gary Hilson

Canada’s brain drain under control – but mainly flowing to cities, LinkedIn says

Canada’s brain drain to Silicon Valley has been a perennial concern for the IT sector, but the flow has stabilized, according to LinkedIn Corp., even if it's arriving at only a handful of

Published on: December 5th, 2016 Gary Hilson

Canadians are keeping their e-commerce dollars in the country, PayPal says

The “buy local” mentality is not only benefitting bricks-and-mortar shops in Canada, according to research from PayPal Canada, but e-tailers and their social media marketing departments too. The digital payments company conducted its

Published on: December 2nd, 2016 Gary Hilson

Foster innovation and inclusivity through storytelling, Google-led report says

Using innovation and digital storytelling to both foster inclusivity and break down silos between the arts and business communities appears to have been the key message to emerge from a recent joint effort

Published on: November 30th, 2016 Gary Hilson

Walmart Canada tests 3D printed products in time for Christmas

Many of us would love to create the perfect unique gift for family and friends at Christmas, but if you’re not crafty or can’t knit a sweater to save your life, perhaps 3D

Published on: November 25th, 2016 Gary Hilson

Black Friday is for the kids, SAS Canada finds

It looks like most Canadians are still doing a lot of their Christmas shopping in-store, but digital technology is shaping the expectations they have for their bricks-and-mortar experiences, a new report by SAS

Published on: November 24th, 2016 Gary Hilson

Building Smart Cities requires collaboration and new mindsets, ITAC says

Are you ready for the Smart Cities challenge? As part of its fall economic update, the federal government said it’s looking to launch a new Smart Cities Challenge initiative next year. It’s a

Published on: November 18th, 2016 Gary Hilson

Salesforce outlines 4 ways brands can thrill the connected customer

New research puts customers in the driver’s seat when it comes to determining which companies lead in the digital age. According to a new Salesforce.com report, "The State of the Connected Customer," 62

Published on: November 16th, 2016 Gary Hilson

Tech tops most-loved U.S. brands, Accenture finds

Why users love a brand, product, service or experience is not a question easily answered, according to new research, but it would appear that technology brands have the upper hand. Digital giants such as Google,

Published on: November 14th, 2016 Gary Hilson

Facebook and Apple take top spot for encrypted IM

Facebook Messenger has become omni-present in the lives of one billion people, and despite concerns over the years about what information it might be gathering from users, a report recently released by Amnesty International found

Published on: November 11th, 2016 Gary Hilson

Thomson Reuters Elite turns to cloud storage to support ProLaw clients

The legal sector has traditionally lagged when it comes to IT adoption, but cost pressures, coupled with stagnant growth in the profession in recent years, have meant they are hustling to catch up. That is

Published on: August 22nd, 2016 Gary Hilson

Happy IT service desk staff help keep Domtar’s diverse applications running

Frequent mergers and acquisitions has meant that Domtar has a diverse set of applications it must manage and provision, but it has managed to keep its users happy and reduced the turnover at

Published on: July 5th, 2016 Gary Hilson

Is this the financial industry’s ‘Uber moment?’

If you believe the hype, everything is being Uber-ized. But has financial technology had its Uber moment? That was the topic of discussion at one of the Economist Summit’s panels earlier this week

Published on: June 14th, 2016 Gary Hilson

Canada’s innovation strategy must play to its strengths and embrace diversity

The federal government has done its diagnostic on the state of Canada’s economy and now it’s beginning the investments it believes will spark innovation going forward. That’s the message Minister of Finance Bill

Published on: June 10th, 2016 Gary Hilson