According to an Ipsos-Reid/MSN Canada survey, Canadians love their e-mail. That’s not news, but e-mail is becoming a core of our social and family lives, our virtual shoebox of documents, photos and messages. University of Waterloo English professor Neil Randall, who researches human-computer interface analysis and communication theory, discusses how our changing use of e-mail is affecting our social world.Click here to download the podcast.