Firm averts Amazon cloud crash by ‘spreading out the risk’

A two-day power outage at Amazon.com Inc. 's Northern Virginia data centre last week crippled several Web sites including those of Foursquare, HootSuite, Quora and Reddit, but thanks to redundant cloud services a

Published on: April 26th, 2011 Nestor Arellano

Chatter.com sidesteps IT admins, encourages ad-hoc adoption

Salesforce.com’s decision to make Chatter free and launch Chatter.com in February is a bid to increase ad-hoc adoption of the social business collaboration network in the same style as Google Apps, according to

Published on: December 14th, 2010 Brian Jackson

Listening to clients is secret to Voices.com’s success

Listening to clients and paying attention to their concerns is top priority at Voices.com, a London, Ont.–based voice talent firm that works with producers such as DreamWorks and networks like NBC, ABC, and

Published on: November 26th, 2010 Nestor Arellano

CRM on demand works wonders for Canadian “voice talent” firm

If David Ciccarelli were providing the voice-over for a movie trailer about the global recession, it would probably sound pretty ominous. Those deep, sombre tones you hear on TV, at the multiplex or

Published on: April 17th, 2009 Shane Schick