How to use CRM tools to crowd-source product strategy

In most product-driven firms, product planning is one of the highest leverage processes in the whole company. There's a huge difference in the profitability of a "hit" vs. a me-too product, and a

Published on: November 9th, 2010 David Taber

How to buy network-attached storage for your small business

Network-attached storage (NAS) can make your business easier to run and more efficient in multiple ways.NAS boxes started out as simple ethernet-connected file servers for workgroup storage and backup on a local network.

Published on: November 5th, 2010 Jon Jacobi

Gmail guide: power tips to optimize Google’s Web mail

A long time ago, most people who used webmail were cybercafe-frequenting, patchouli-scented trustafarians backpacking through Europe. Just about everybody else used a real e-mail client that ran on the desktop.But times change. With

Published on: November 5th, 2010 Mitch Wagner

How to ask for help from the Mac IT guy

By John Welch Macworld.com Macworld’s core mission is pretty simple: To help Mac users. One of the most obvious ways we do that is by answering questions: “How do I….?” “This should be

Published on: November 4th, 2010 IDG News Service

7 Outlook 2011 tips

Microsoft's Outlook 2011 isn't just the same old Entourage 2008 e-mail program repackaged with a sleek new surface. From consolidated inboxes to Quick Look support, there are just as many improvements under the

Published on: November 3rd, 2010 Nathan Alderman

How to turn great tech ideas into a successful business

Great IT inventions do not always translate into successful businesses. In fact, according to a Toronto-based SMB (small and medium sized business) mentor, many inventors end up wasting time and money on developing

Published on: November 3rd, 2010 Nestor Arellano

Think team and traction not tech when seeking angel investors

When it comes to courting investors, start up owners are better off highlighting their management team and proving their product will sell rather than convincing potential investors they have a one-of-a-kind technology in

Published on: October 22nd, 2010 Nestor Arellano

7 essential CIO leadership skills

In the new book The CIO Edge: Seven Leadership Skills You Need to Drive Results, the trio of authors argue that CIOs' leadership and people skills are the biggest determinate of their success--or

Published on: October 20th, 2010 Thomas Wailgum

Writing The IT Handbook for Business

In his book, The IT Handbook for Business, Managing Information Technology Support Costs, author William Couie aims to help small to mid-size businesses (SMBs) save time, reduce costs, increase reliability and enhance their

Published on: October 13th, 2010 Maxine Cheung

Video Interview: BitDefender speaks on Facebook perils for SMBs

Lose lips sink ship, an old war-time poster tagline which could be still applicable to businesses that are cultivating a social media presence.Posts and conversations we have over social networking sites could potentially

Published on: October 12th, 2010 ITBusiness Staff

5 things you need to know about the new Facebook Groups

Facebook unveiled yesterday a new feature on its site that lets you share, chat and e-mail with small groups of friends. Groups, which differs from another feature with the same name, is designed

Published on: October 8th, 2010 Kristin Burnham

10 vital IT troubleshooting secrets

I recently joined my team in troubleshooting a complex infrastructure problem affecting the private cloud that hosts our community electronic health records system.The incident put me in mind of the things I have

Published on: October 5th, 2010 John D. Halamka

Look like a star – How to jazz up your most mundane pics

Jazzing up straightforward model shots using Photoshop and Illustrator is a time-honoured technique – creatives have been doing it since the software was invented. Some vector interventions and lighting effects can transform the

Published on: March 15th, 2010 Michael D'Amour

How to create stunning retro art with Photoshop and Illustrator

The retro aesthetic of the 1950s and 1960s is currently back in vogue and it's set to be a great trend for 2010. It's not hard to see why retro design is so

Published on: February 25th, 2010 Gordon Reid