Small business telecom complaints hit low despite sharp increase overall: CCTS

According to this year's annual report from the Commission for Complaints for Telecom-television Services (CCTS) the number of complaints from small businesses dropped dramatically from 841 last year to 494 this year, despite

Published on: November 27th, 2018 Meagan Simpson

Telus embraces GitHub’s open source community to create digital platform

Telus Corp. is embracing digital transformation, and has even been ‘open’ to using open source software for its digital platform as it attempts to make customer and employee experiences easier through automated technology.

Published on: October 29th, 2018 Meagan Simpson

Telus helps Kobo founder’s health benefits platform raise $62M in funding

We don't usually cover funding news on ITBusiness.ca, but health benefits platform League Inc.'s latest round is led by an unexpected backer: Telus Corp. The telecom's venture capital arm, Telus Ventures, has joined

Published on: July 24th, 2018 Eric Emin Wood

Visa Direct payments service expanded in Canada

Visa is making sure that the days of paper cheques are numbered in Canada by expanding its Visa Direct push payments platform north of the border. Visa says its real-time service to send

Published on: May 8th, 2018 Brian Jackson

Telecom complaints went up 73% last year, and Bell received one third of them

The Commission for Complaints for Telecom-television Services (CCTS) received a record number of complaints last year, but also recorded fewer breaches of its Wireless Code, according to the organization's 2018-mid-year report. Released today,

Published on: April 10th, 2018 Eric Emin Wood


AI will play crucial role in creating future mobile value: GSMA report

BARCELONA -- As Mobile World Congress is dominated by a slew of smartphone announcements packed with manufacturers hyping up their new artificial intelligence-powered features, mobile network operators are opening their eyes to how

Published on: February 26th, 2018 Brian Jackson

Telus, Trend Micro team up to open Cybersecurity Research Centre in Toronto

As the world continues to become more digital, businesses and consumers are facing more challenges than ever. To address the growing volume of cyber threats, Canadian telecommunications giant Telus and cybersecurity solution provider Trend

Published on: February 1st, 2018 Mandy Kovacs

4 opponents and 5 proponents of net neutrality in Canada

Published on: December 15th, 2017 Eric Emin Wood

Number of telecom complaints increased in 2017 after a 3-year decline, CCTS reports

After three years of decline, the number of complaints registered against Canada's telecommunications firms rose by 11 per cent this year, according to the latest annual report from the Commission for Complaints for

Published on: November 28th, 2017 Eric Emin Wood

Canadian firms embrace Alexa for everything from flight tracking to making phone calls

Amazon's Alexa launch to the Canadian market may have been long awaited, but the ecosystem of Canadian-based Skills will assemble almost immediately. Some of Canada's top national brands have Alexa Skills that will

Published on: November 16th, 2017 Brian Jackson

Telus to purchase U.S.-based Xavient Information Systems for $250M USD

Telus Corp. is reversing the usual Canadian position in international acquisitions and buying a California-based company. The Vancouver-based telecommunications giant announced Monday that it was purchasing Simi Valley, Calif.-based business process and IT

Published on: October 30th, 2017 Eric Emin Wood

Big banks and telcos backing $185 M supercluster bid for national digital identity system

Correction: A previous version of this story incorrectly reported $485 million in funding committed to the project. The correct number is $185 million.  Identification systems have been based on face-to-face interactions and on

Published on: September 22nd, 2017 Mandy Kovacs

Customizable ‘back-to-school’ smartphone launches in Canada today

Getting ready for school to start in a few weeks? How about a smartphone for just that. Alcatel has released the Alcatel A50, complete with SNAPBAK accessories for all sorts of customization. For

Published on: August 18th, 2017 Alex Radu