Motorcycle firm revs up customer service with SMS

While "speed" was a hallmark of Hero Honda's scooters and motorbikes -- until recently the same couldn't be said of the Indian firm's customer service.Speed Breaker AheadMany of the company's challenges in this

Published on: August 27th, 2009 Kanika Goswami

SMS etiquette: Six rules of thumb for text messaging

Perhaps the wildest, most unpredictable area in the realm of high-tech etiquette, text messaging is fraught with pitfalls that can turn otherwise sensible people into rude and thoughtless jerks. Try these simple tips

Published on: August 4th, 2009 Christopher Null

Unpatched SMS flaw lets hackers ‘take control’ of iPhone

Apple Inc. has just over a day left to patch a bug in its iPhone software that could let hackers take over the iPhone, just by sending out an SMS (Short Message Service)

Published on: July 30th, 2009 Robert McMillan and Joaquim P. Menezes

‘Sexy’ malware heralds arrival of mobile botnets

The first worm that spreads between mobile devices by spamming text messages has developed a new communications capability that one security vendor says signals the arrival of mobile botnets. Trend Micro has analyzed

Published on: July 17th, 2009 Jeremy Kirk

Twitter over SMS back in Canada … but will those Tweets cost you?

There was a time when all Canadians could freely send and receive tweets via a text message on their mobile phone. But no longer. For a while, the service was absent completely. But

Published on: March 10th, 2009 Brian Jackson

Alberta bank customers to enjoy multi-featured SMS banking

Albertans could soon be checking their bank balances with a text message as the province's largest home-grown financial institution is set to roll out a mobile banking service.Edmonton-based ATB Financial will be allowing

Published on: February 3rd, 2009 Brian Jackson

Bloggers, twitter help Mumbai residents contact relatives

Bloggers pitched in offering information and other help to people worldwide as Indian police and commandos battled it out Thursday with armed militants in two top hotels and a residential complex in south

Published on: November 28th, 2008 John Ribeiro

Using text-messaging to battle obesity

Kids have already replaced pencil and paper with text-messaging to pass notes in class, and doing the same to track a weight-loss program could help them battle obesity, according to a new study.

Published on: November 13th, 2008 Brian Jackson

Google promises 99.9% uptime for premier edition of Apps

Google is offering a service-level agreement for a version of Google Apps, a move that may provide some comfort to enterprises spooked by a long Gmail outage and a buggy Apps portal earlier

Published on: November 3rd, 2008 Jeremy Kirk and Daniel Ionescu