ITWC’s annual summer conference has become a week-long affair with four 60-minute sessions. The virtual conference’s first 60-minute session Monday was about digital workspaces and kickstarted by ServiceNow’s Chris Pope, the session couldn’t
One in three employees are feeling less productive in their current work from home environment, most of them citing not having the proper set up, tools, and technology to enable them to be
Published on: June 18th, 2020 Pragya Sehgal @itbusinessca
ServiceNow has released four emergency response apps to help public and private sector customers around the globe navigate COVID-19 crisis management, one of which has been developed and donated by the Washington State
Published on: March 19th, 2020 Pragya Sehgal @itbusinessca
We have all heard plenty about mobile enabling the workforce to allow remote work and work from home opportunities, but what about mobile enabling the physical workspace and the work processes that are part
Most companies assume they’re giving customers what they want. In reality, they couldn’t be further from the truth. Eighty per cent of chief executive officers believe they deliver superior customer experiences, but only
The Workplace Safety and Insurance Board (WSIB) is one of the largest insurance organizations in North America covering over 5 million people in more than 300,000 workplaces across Ontario. In 2018 the WSIB’s
Published on: August 1st, 2019 ITBusiness Staff @itbusinessca
Canada is a hotbed for tech talent, but the country is slow to adopt new technologies, especially in the enterprise space, says ServiceNow’s Canada country manager. “We do have a lot of customers
