Stop being proud of complexity, says ServiceNow’s VP of innovation

Most companies assume they’re giving customers what they want. In reality, they couldn’t be further from the truth. Eighty per cent of chief executive officers believe they deliver superior customer experiences, but only

Published on: August 15th, 2019 Alex Coop

Digital Transformation Conference 2019 – New case management system improving worker services

The Workplace Safety and Insurance Board (WSIB) is one of the largest insurance organizations in North America covering over 5 million people in more than 300,000 workplaces across Ontario. In 2018 the WSIB’s

Published on: August 1st, 2019 ITBusiness Staff

Canada still a ‘fast follow’ market, says ServiceNow country manager

Canada is a hotbed for tech talent, but the country is slow to adopt new technologies, especially in the enterprise space, says ServiceNow’s Canada country manager. “We do have a lot of customers

Published on: May 30th, 2018 Alex Coop