Technology issues remain a major barrier to productivity for more than 33% of remote working Canadians

One in three employees are feeling less productive in their current work from home environment, most of them citing not having the proper set up, tools, and technology to enable them to be

Published on: June 18th, 2020 Pragya Sehgal

ServiceNow introduces four emergency response apps to help customers manage the COVID-19 pandemic

ServiceNow has released four emergency response apps to help public and private sector customers around the globe navigate COVID-19 crisis management, one of which has been developed and donated by the Washington State

Published on: March 19th, 2020 Pragya Sehgal

Does mobile-enabling the office provide benefits? ServiceNow is counting on it with its newest offerings

We have all heard plenty about mobile enabling the workforce to allow remote work and work from home opportunities, but what about mobile enabling the physical workspace and the work processes that are part

Published on: September 17th, 2019 Buckley Smith

Stop being proud of complexity, says ServiceNow’s VP of innovation

Most companies assume they’re giving customers what they want. In reality, they couldn’t be further from the truth. Eighty per cent of chief executive officers believe they deliver superior customer experiences, but only

Published on: August 15th, 2019 Alex Coop

Digital Transformation Conference 2019 – New case management system improving worker services

The Workplace Safety and Insurance Board (WSIB) is one of the largest insurance organizations in North America covering over 5 million people in more than 300,000 workplaces across Ontario. In 2018 the WSIB’s

Published on: August 1st, 2019 ITBusiness Staff

Canada still a ‘fast follow’ market, says ServiceNow country manager

Canada is a hotbed for tech talent, but the country is slow to adopt new technologies, especially in the enterprise space, says ServiceNow’s Canada country manager. “We do have a lot of customers

Published on: May 30th, 2018 Alex Coop