Salesforce.com launches cloud-based Database.com service

Salesforce.com has opened up its backend infrastructure as a cloud-based database service that has a level of entry that will be appealing to many small businesses - free.The San Francisco-based firm launched Database.com

Published on: December 8th, 2010 Brian Jackson

Free version of Salesforce.com’s Chatter to roll out

Salesforce.com on Tuesday announced Chatter Free, a version of its social collaboration software that includes a Facebook-like "invite" feature that enables paying users to invite anyone, even non-Salesforce.com customers, to use Chatter. Chatter

Published on: December 8th, 2010 Chris Kanaracus

Small businesses can look bigger with help from the cloud

The economy's in the dumps, your already small business has laid off even more workers and there's no money to buy the equipment you really need to compete.That's not an unusual situation for

Published on: July 26th, 2010 Brian Jackson

Three companies benefit big time from Twitter-style microblogs

When Twitter launched in 2006, few people could have predicted how microblogging would change online communication. Today, microblogging, or short-form text updates posted to the Web, has exploded in popularity. As a result,

Published on: December 2nd, 2009 Kristin Burnham

CRM on demand works wonders for Canadian “voice talent” firm

If David Ciccarelli were providing the voice-over for a movie trailer about the global recession, it would probably sound pretty ominous. Those deep, sombre tones you hear on TV, at the multiplex or

Published on: April 17th, 2009 Shane Schick

Stressed out by spam? Here’s what you can do

Of 200 billion e-mail messages sent every day around the world in 2008, 90 per cent are considered spam – double the previous year's volume, according to Cisco Systems Inc.'s annual security report

Published on: January 20th, 2009 Vawn Himmelsbach

Five questions to ask before going with SaaS

Not surprisingly, SaaS vendors have decided there's no time like the present to make a full court sales press. In a down economy with slashed IT budgets, when there's no tolerance for 18-month

Published on: October 29th, 2008 Thomas Wailgum

Business Intelligence 2.0 keeps cops ahead of criminals

Chief Jon Greiner recently expanded his staff of crime analysts from one to 11 without hiring a single new officer at the Ogden Police Department in Utah. Instead, Greiner equipped his existing force

Published on: September 4th, 2008 Julia King

Data capture firm goes beyond body language

When marketing people talk with a potential client they keep track of body language – visual and auditory clues that might help close a deal.For organizations that use corporate Web sites to attract

Published on: August 16th, 2007 Nestor Arellano