Only a few years ago, Rick Duha was languishing in what he describes as “email hell,” waking up each morning to 50 or 60 emails from Asia, Europe and Australia. Now he uses
Published on: April 28th, 2016 Suzanne Robicheau @itbusinessca
Not long ago, using a personal smartphone or tablet in the workplace was a contentious issue. Nowadays, it’s becoming the norm, and any IT department hoping to clamp down on the bring-your-own-device trend
Published on: April 21st, 2016 Vawn Himmelsbach @itbusinessca
Picture unified communications (UC) as the passing lane: a fast-driven convergence of technologies and applications that reduce the typical roadblocks to efficient communications. Now picture your business accelerating into this new digital space with
Published on: April 14th, 2016 Suzanne Robicheau @itbusinessca
Making the business case for moving to unified communications (UC) requires attention to detail — and a rationale that focuses as much on process as on money saved or revenue generated. The Enterprise
Unified communications (UC) is a double-edged sword. Done right, it can enhance and improve communication across a company, with customers and suppliers. It can save money, improve productivity, and enhance employee engagement by
Published on: March 31st, 2016 Lynn Greiner @lynngr
Unified Communications (UC) may be as transformative as mechanical printing when it comes to changing the face of business and improving the way we exchange information. The Enterprise Connectivity Series Future-proofing your business
Published on: March 24th, 2016 Suzanne Robicheau @itbusinessca
It was not so long ago that you could understand the hierarchy of a corporation simply by studying the floor plan of the main office: New hires were in the central cube farm,
Today's users don't sit still for long. And, when on the move, they expect to have connectivity to whatever resources they need to do their jobs. The old-fashioned fixed wired network connection just doesn't
Published on: March 10th, 2016 Lynn Greiner @lynngr
It’s exciting to promise employees a seamless business environment that incorporates video conferencing, VoIP telephony, mobility and collaboration capabilities. It may be equally exhilarating to promise the senior team that this new move
Published on: March 3rd, 2016 Robert Dutt @robdutt
The venerable Skype consumer instant messaging and audio/video chat has received a corporate makeover. Microsoft, which has owned Skype since 2011, has introduced Skype for Business as the new presence, instant messaging and
While Windows 10 will likely get the lion’s share of attention when Microsoft Corp. unveils the updated operating system later this year it will be Office 2016 – the similarly revamped office suite
When people think of Microsoft Office, they often equate it with Windows only. Once, that was true, but no longer. Microsoft now provides Office for multiple platforms and operating systems, making it much
An Office suite is a must-have for most business users, and most businesses choose to provision Microsoft’s Office 365 for their employees. The suite includes a number of different applications and, while you
Contact centres are expensive. Not only is there a huge cost in office space, furniture, electricity and other necessities, there's the cost of acquiring, managing, and running the computing infrastructure to power the
