7 business negotiation tactics from the FBI

Having trouble winning over that one key person at work? Expert negotiators at the FBI and elsewhere have found active listening to be key in any negotiation. Here are seven keys to active

Published on: June 2nd, 2010 Constantine von Hoffman

Why moving to the cloud could give your IT staff the jitters

CIOs and IT managers know they must address concerns like security, compliance, service levels and end-user resistance when moving to cloud-based enterprise software, but they must not overlook a critical area: the feelings

Published on: May 20th, 2010 Juan Carlos Perez

Catchy slogans a cool way to sell IT

Making an IT organization act like a business is no small job. Letting your internal business customers know you're doing so is just as crucial, particularly today, when business leaders are scrutinizing the

Published on: May 18th, 2010 Mary Brandel

Student registration system helps schools get their numbers straight

 At best, keeping track of students in a typical school can be a headache. Doing the same at a larger scale, for example in the district level, can quickly turn into a

Published on: May 3rd, 2010 ITBusiness Staff

5 smart ways to sell your tech idea to the suits

Thomas Murphy needed a new ERP system, and he needed $300 million to buy it.With a price tag that large, you'd think Murphy would add every justification he could think of to his

Published on: April 14th, 2010 Mary K. Pratt

Don’t play the blame game when a tech project fails

If you've spent more than a few weeks in IT, you've probably noticed that things don't always go as planned. Few projects come out as initially conceived -- delivered on time and within

Published on: March 17th, 2010 Paul Glen

Swine flu run-through helps firm find glitches, hone response plan

Data aggregation vendor QL2 Software Inc. already follows best practices to prepare for the worst. It has redundant systems and regularly reviews its plans for both disaster recovery and business continuity. But when

Published on: December 14th, 2009 Todd R. Weiss

Top 10 skills you need to succeed as a project manager

Project managers might just have the toughest job in IT, responsible as they are for ensuring that high-stakes IT projects are completed on time and on budget. According to a new report from

Published on: October 26th, 2009 Meridith Levinson

‘The fixer’ helps kill or cure troubled IT projects

Jason Coyne describes his unusual job in many ways: Marriage counselor. The Equalizer. Relationship guru. Project conscience. Resolution manager. The Fixer. To those groups toiling away on your garden-variety technology implementation-the vendor, the

Published on: October 23rd, 2009 Thomas Wailgum

Firms hack IT maintenance budgets and hope for the best

No matter what the pundits say about an economic turnaround, times are still tough. And after technology projects are delayed or stopped, layoffs are made and next year's budget is slashed, there's one

Published on: September 23rd, 2009 Todd R. Weiss

Scrum-ptious – Scrum improves people skills, drives project success

Earlier this year, managed care provider Centene finished deploying a new financial system. CIO Don Imholz says the project, which involved multiple PeopleSoft modules as well as financial planning and reporting software from

Published on: September 18th, 2009 Meridith Levinson

How – and why – to manage your vendor after signing a deal

You have finally signed that big deal that took forever to negotiate. Regardless of whether it was a SaaS, managed services , or cloud computing deal, you are just glad the deal is

Published on: September 17th, 2009 Mark Grossman

Five free apps that make project management a breeze

Putting together a project plan can sometimes seem more daunting than completing the project itself. When you need to track each step of a project, along with your costs, staff, and other factors,

Published on: July 2nd, 2009 Howard Wen

Layoffs and budget cuts ruining many IT projects

Recession-related IT budget slashing and layoffs are taking their toll on IT project success rates, according to the results of the latest CHAOS Summary 2009 report from The Standish Group. The Boston, Mass.-based

Published on: June 23rd, 2009 Meridith Levinson