Canadian retailers have 3.6 billion reasons to battle tech-enabled theft

A broad range of criminal activities are eating away at retail profits and causing Canadian merchants to lose as much as $3.6 billion each year, according to a recent survey. While employee and

Published on: June 9th, 2008 Nestor Arellano

SAP’s SMB-push blamed for growing skills gap

Within the last year or so, there's been no shortage of announcements from SAP as to its new areas for revenue growth, such as the SMB space, and evolving product and application strategies,

Published on: June 3rd, 2008 Thomas Wailgum

Don’t do twice what needs to be done once – Dow Chemical’s formula for lowering IT costs

With the unstable U.S. economy, American companies are planning cost-cutting measures to compensate for other rising costs and decreasing sales that are impacting their earnings. Those reactionary companies could learn a lesson from

Published on: May 30th, 2008 Meridith Levinson

Six infuriating tech sales reps and how to avoid them

When Craig Urizzola's company decided to make a seven-figure investment in a new ERP system, he contacted his local reseller to order hardware to run it on. "We told them exactly what we

Published on: May 7th, 2008 Lisa DiCarlo

IBM unveils plans to create global apps market for SMBs

IBM is trying to rally support for an online applications marketplace for small and mid-sized businesses that it plans to launch later this year. Big Blue hopes the initiative will help it generate

Published on: May 5th, 2008 James Niccolai

How to use software management tools to cut risk and cost

Keeping a handle on what software applications are running on the company network is never an easy task. As support duties and deployment assignments pile up, IT teams often have very little time

Published on: January 14th, 2008 Nestor Arellano

Building VoIP networks – what it takes to succeed

The business case for adopting voice over internet protocol (VoIP) telephony systems grows more compelling every day. In addition to the long distance savings, the equipment costs less, and does more. Moves, adds

Published on: December 22nd, 2007 Warren Lee

How SMBs can maximize tech dollars

Replacing the technology you have with less expensive alternatives (like getting OpenOffice for free rather than spending hundreds on Microsoft Office) can save you money, but it won't really upgrade your business.Bottom line,

Published on: December 15th, 2007 James E. Gaskin

Dismal year for IT purchases predicted

Forrester Research has revised projections for IT investment in 2008 down from previous research published in October, predicting the year ahead will be a slow one both in the U.S. and globally.The areas

Published on: December 15th, 2007 Elizabeth Montalbano

Six hard disk drives that deliver speed and capacity

Over the past few months, we reviewed the latest in hard disk drive technology, from large-capacity 1TB models and energy-efficient "green" drives to solid-state disks that outpace their spinning disk counterparts on every

Published on: December 14th, 2007 Bill O'Brien and Rich Ericson

RFID helps small suppliers take on the big guys

Small Canadian companies can use radio frequency identification (RFID) technology as an effective marketing tool to compete with bigger businesses on their own turf, according to a top executive of a global merchandising

Published on: November 29th, 2007 Nestor Arellano

Don’t pinch pennies when buying company PCs, says Intel executive

Organizations actually shorten the useful life of their technology assets by buying laptops and PCs with inferior computing capacity, according to an executive from PC chip maker Intel Corp.Such a cost-cutting approach could

Published on: November 20th, 2007 Nestor Arellano

Beefy BI apps threaten to squash Excel

More powerful business intelligence tools are threatening the dominance of Microsoft's Excel in the workplace but industry experts say it's too early to write off the venerable spreadsheet yet."I think BI ubiquity will

Published on: October 19th, 2007 Nestor Arellano

Picture perfect video analytics

Rick Santoro, who's in charge of security for Trump Entertainment Resorts in Atlantic City, N.J., would seem the ideal candidate for using video content analysis -- that is, technology that helps organizations draw

Published on: September 22nd, 2007 Sarah Scalet