HP Inc. was in the red in just about every category possible in 2016, but fast forward two years later and the company is solidly in the positives, posting high growth every quarter
Good, consistent customer service inspires a strong sense of brand loyalty, but all it takes is one bad experience to break that bond. The quality of customer experience (CX) has worsened, according to
A new forecast from IDC Corp. pegs the global market for smart connected devices at 2.5 billion by 2019, up by one billion from 2014, with smartphones forecast to lead the way. The
PC sales may be in for a slow rebound, thanks to more first world consumers already owning tablets and starting to buy desktops again. On Thursday, research firm Gartner Inc. reported 79.4 million
Published on: October 9th, 2014 Candice So @candice_so
We’ve heard it before, and we’ll probably hear it again – for businesses looking to reach current customers and to gain new ones, mobile is one of the most important channels they can
Published on: August 25th, 2014 Candice So @candice_so
Zoom is launching a new collaboration and online meeting product called Zoom Presence, allowing users to start video conferencing from almost any device. Essentially, its creators consider it a better product than Cisco
Published on: August 11th, 2014 Candice So @candice_so
Good news for PC makers today – while sales of the desktop computer aren’t exactly booming, they’re no longer plunging the way they have been for the past two years either, according to
Published on: July 10th, 2014 Candice So @candice_so
Whatever you think you know about mobile health apps - how they’re helping patients stick to their pill schedule, or how they’re encouraging them to eat better or do more exercise - well,
Published on: January 29th, 2014 Candice So @candice_so
After a brief sojourn in Google Inc.’s hands, Motorola Mobility has got another buyer, with Google announcing today it was selling the smartphone brand to Lenovo Group Limited for $2.91 billion U.S. Lenovo
Published on: January 29th, 2014 Candice So @candice_so
While the first screenshots of the upcoming Windows 8.1 update didn't seem to promise too many drastic changes, this week, we've seen newly leaked images surfacing - and these imply better interaction between
Published on: January 23rd, 2014 Candice So @candice_so
2014 will be the year of Android once again, with the mobile OS on track to hit the one-billion user mark across all devices by 2014, according to market research firm Gartner Inc.
Published on: January 7th, 2014 Candice So @candice_so
Hewlett-Packard Co. has launched an update to its Z workstation, billing its new Z1 G2 workstation as the “second generation” of its heavy-duty, high-performance computers. It’s been a few years since we’ve seen
Published on: January 6th, 2014 Candice So @candice_so
Anyone familiar with any version of Microsoft Windows is largely desensitized to the reality of occasional crashes. These range from process failures you never see to Windows Explorer shutdowns that cause all your
Published on: January 3rd, 2014 Claudiu Popa @datarisk
Desks strewn with laptops, tablets, and personal smartphones, with less people physically in the office and more in the coffee shop down the block, and nary a PC in sight – this is
Published on: November 28th, 2013 Candice So @candice_so