Security vendors blame USB memory keys for some network security breaches

Users are saving data on to devices ranging from CDs to iPods, and IT managers are rarely able to keep track of which files have been saved on to portable storage devices, said

Published on: May 9th, 2006 CN Staff

IP, SIP, presence awareness can improve customer service

Before spending more money on your contact centre, consider the possibility that you might be on the wrong path. From a high level, there is a tendency to treat contact centres generically. Their

Published on: May 8th, 2006 Ron Scott

Tardy conference call participants drive demand for presence awareness

Beamish, who discussed the concept of presence awareness (please see Executive Spotlight, page 23), was ten minutes late for the interview. Rather than having Beamish call me at the agreed-upon-time, Mitel's public relations

Published on: May 8th, 2006 Greg Meckbach

DND boosts bandwidth efficiency with Inmarsat deal

The Department of National Defence is boosting the throughput of the satellite technology it uses to provide communications to troops in the field - as well as the speed at which it can

Published on: April 13th, 2006 Shane Schick

Mining exploration company installs VoIP over broadband satellite link

A Quebec-based mining exploration company is using VoIP over a satellite link to connect its head office in Montreal with its mining camps located in the province's far north.Canadian Royalties Inc. has installed

Published on: April 11th, 2006 Vawn Himmelsbach

News Briefs – DND

The Department of National Defence is boosting the throughput of the satellite technology it uses to provide communications to troops in the field -- as well as the speed at which it can

Published on: April 11th, 2006 ITBusiness Staff

Voxcom of Edmonton rebuilds with IP telephony after fire destroys corporate HQ

An emergency alarm company installed IP communications after executives decided to shop for a more reliable system after going through a disaster of its own.Edmonton-based Voxcom Security Systems monitors more than 106,000 locations

Published on: April 11th, 2006 Sarah Lysecki

The differences between reliability, availability, resiliency

The evolution of systems that handle all types of media within the enterprise is inevitable. Along with the benefits of unified communications systems, however, there will be increasing concern about reliability. This is

Published on: April 11th, 2006 Ron Scott

Smaller public sector organizations among first to see VoIP benefits

Say voice over IP were a train leaving the station. The public sector - or large government departments - would be among the last to board. Ahead in line are the municipalities and

Published on: March 24th, 2006 Kathleen Sibley

Canadian telehealth project connects to Middle East

JERUSALEM - Canadian health care providers and universities have forged a deal to discuss health issues via video teleconferencing with Middle Eastern counterparts that eventually may have a secondary benefit - building bridges

Published on: March 22nd, 2006 Fawzia Sheikh

Hearing voices over network wires

Voice over Internet Protocol (VoIP) has become mainstream. The question today is no longer whether enterprises should move forward, says Tracy Fleming, national IP telephony practice leader at vendor Avaya Canada Inc.“It’s how

Published on: March 22nd, 2006 Grant Buckler

Toronto to use streetlights in city-wide Wi-Fi rollout

TORONTO - The City of Toronto announced a Wi-Fi service that could be enough to entice some residents away from wireline Internet service provided by cable companies and incumbents, according to Toronto Hydro

Published on: March 22nd, 2006 Neil Sutton

Executive Perspective

What's your background in the it industry in canada?I'm a technical engineer by training. My first job as a software developer in Montréal. Then, a colleague of mine and myself left the company

Published on: March 6th, 2006 Patricia MacInnis

Nortel’s DSL joint venture with Huawei should target small to mid-sized firms

Whether that confidence is well-founded remains to be seen, and Nortel could very well have one division competing with another if it's successful in marketing WiMAX products to carriers. The first WiMAX products

Published on: March 6th, 2006 Greg Meckbach