Sources-May/June 2006

Book Review "Naked Conversations: How Blogs are Changing the way businesses talk with customers," by Robert Scoble and Shel IsraelIs Blog a four-letter Word? For many C-level executives facing employees asking permission to

Published on: May 25th, 2006 EDGE Staff

Herding the Mobile cats

As CIO you think that computer security is looked after, intrusion tests have been completed, security patches applied, and the auditors gave you a passing grade. But wait a minute! Did you know

Published on: May 25th, 2006 Catherine Aczel Boivie

Voice-Over-IP revisited

RBC has signed a multi-year contract with Bell Canada to convert 8,400 of the bank's phone lines in its downtown Toronto locations to voice-over Internet Protocol by the end of November, RBC will

Published on: May 25th, 2006 EDGE Staff

Telework

Today those concerns have largely disappeared. Technology barriers have also come down, and urgent new incentives from higher real estate costs, to increased commute times, to heightened business continuity concerns and environmental issues,

Published on: May 25th, 2006 Gerry Blackwell

Transformation and the CEO

These days, Dan Fortin, president and CEO of IBM Canada spends a lot of time thinking about business transformation. But before selling his customers on the idea of transformation, he realizes IBM had

Published on: May 25th, 2006 EDGE Staff

The Transformer

After Hurricane Katrina ravaged the U.S. gulf coast last year, Crawford & Co., an Atlanta-based firm that provides insurance companies with outsourced claims administration services, was one of the first on the scene

Published on: May 25th, 2006 Gerry Blackwell

IT governance efforts no longer a priority

An IT Governance Institute survey of C-level executives indicates that security and compliance issues have moved to the bottom of the pile, as far as IT is concerned.The study is the result of

Published on: May 25th, 2006 Neil Sutton

CEOs who get IT

Ask any CEO to name the very top items on their agenda and the conversation invariably turns to “innovation” and “transformation.”Ask any CIO to name their very top things on their list and

Published on: May 25th, 2006 Martin Slofstra

Book Review

I was thinking about Niccolo Machiavelli while reading Beyond Reason, which tries to teach techniques for controlling emotions while negotiating.Machiavelli, who wrote provocatively about the use of power, might have approved of the

Published on: March 23rd, 2006 Howard Solomon

Ending the stalemate

As CIO of MacKenzie Financial in the '90s, and later at CIBC, Steve Pozgaj says the two things that frustrated him most was the lack of integration between the many systems in IT

Published on: March 23rd, 2006 Martin Slofstra

Where’s the money?

IT professionals will likely see a modest raise along with the prospect of a career path that doesn't necessarily force them to become senior managers, according to a survey released by Mercer Human

Published on: March 23rd, 2006 Shane Schick

SoftTOUCH

As legislation such as Canada's Bill C-198 and the United States' Sarbanes-Oxley cracked down on corporate accountability, executive suites and boardrooms have been buzzing with talk of compliance and governance. Faced with being

Published on: March 23rd, 2006 Grant Buckler

Breaking the Bubble

Networking should mean more to CIOs than just connecting PCs; it's a way of building relationships and gaining different viewpoints and ideas on technology and organizational issues. Far too many CIOs fail to

Published on: March 23rd, 2006 Catherine Aczel Boivie

WordPerfect Office 13

The $379.99 Standard Edition contains the WordPerfect word processor, Quattro Pro spreadsheet, WordPerfect Presentations, and a new addition, WordPerfect Mail. You also get the Pocket Oxford dictionary, Presentation Graphics X3 for creating and

Published on: March 23rd, 2006 Lynn Greiner