High profile firms take data underground

As Hurricane Ike bore down on Houston one Friday last September, the Continental Airlines' flight operations center, located on the 14th floor of a glass-sided downtown high rise, suddenly went dark. For the

Published on: July 29th, 2009 Robert L. Mitchell

‘When you mess up — fess up and dress up’

An advance "kidnap warning" issued by the RCMP in Richmond, B.C., President Obama's pre-election Facebook campaign, and the damage-control strategy adopted by Maple Leaf Foods following a Listeria outbreak traced to its Toronto

Published on: June 30th, 2009 Joaquim P. Menezes

Collision repair shop avoids data crash with SaaS

A data storage crash is the last thing a collision-repair shop needs to worry about. So when John Sweigart realized that the software he was using to manage his business was no longer

Published on: October 21st, 2008 Esther Shein

Exec non-involvement in disaster recovery a “sign of complacency”

While companies in Canada and around the world are taking disaster recovery (DR) more seriously, that's happening without the supervision of senior executives to help guide DR plans, a new report reveals.The report

Published on: August 27th, 2008 Brian Jackson

How to use virtualization to achieve ultimate mobility

For the IT worker, the phrase "desktop mobility" has many meanings. It can mean having a laptop computer. It can mean keeping all your data in the cloud so that you can access

Published on: August 22nd, 2008 Randall Kennedy

Five fabulous apps to backup — and restore — your data

Not having backups is like flying in a combat zone without a parachute. And while online backup is clearly the wave of the future, don't wait for the future to add a backup

Published on: July 25th, 2008 Jon L. Jacobi

Want senior management support? Stop asking for it

John Stagl was tired of begging his bosses to pay attention to business continuity.He inherited the responsibility of planning for business continuity at an insurance company and decided to get senior management attention

Published on: July 7th, 2008 Brian Jackson

How Ontario’s York Region turned a blackout to advantage

“The darkest hour,” so the saying goes, “is often before the dawn.” Ontario's York Region can testify to the truth of this observation.Five summers ago this municipality was one of the regions severely

Published on: June 18th, 2008 Brian Jackson

Continuous data protection system trumps tape backup

Howard Rice Nemerovski Canady Falk & Rabkin, a San Francisco law firm, knows what competing against the big guys is like. Although it has just 135 lawyers and 400 employees overall, its client

Published on: May 21st, 2008 Joanne Cummings

Six last-resort disc downloads to rescue your computer

Way back in the 20th century, Windows prepared you for the day your PC wouldn't boot. It came with a program that formatted a bootable floppy disk, complete with diagnostic and repair utilities.

Published on: May 8th, 2008 Lincoln Spector

Mozy on over to online storage

As a work-from-home'r I figured it was high time I implemented a real backup solution. I'd uploaded work docs and other important files to online storage from time to time, and I use

Published on: May 5th, 2008 Erik Larkin

Backing up your PC back home

It's not only mission-critical business information that should be backed up. The data on your home PC needs to be backed up as well. But how should you choose between the traditional method

Published on: April 14th, 2008 Katherine Walsh

How Hard Rock Hotel handled its first unwelcome guest – a hurricane

Hard Rock Hotel & Casino in Biloxi, Miss., was two days shy of its grand opening when company executives realized that their first guest would be an unwelcome one. Hurricane Katrina was barreling

Published on: April 3rd, 2008 Jennifer McAdams

Q9 prescribes data centre solution for Medic-Alert

The Canadian MedicAlert Foundation has decided to outsource its Web site and over one million medical records of its members to a Toronto-based managed services company.Q9 Networks Inc. is providing physical space, power

Published on: May 3rd, 2006 Sarah Lysecki