Tagged: CRM

Photo of customer pipeline
Source: Visual Generation | Getty Images

Zoho’s pipeline-centric CRM solution built for small businesses gets new features 

Pragya Sehgal

Published: June 4th, 2021

Zoho revamps document management, says Canadian data centre coming in 2020

TORONTO -- When Zoho CRM launched in November 2005, the company was known as AdventNet (it become Zoho Corporation in May 2009) and had just dipped its toes into the cloud world with

Published on: November 25th, 2019 Lynn Greiner

How winning Dreampitch gave Funnelcake ‘cred and reputation’

It has been one year since Funnelcake won the Dreampitch contest - and the $100,000 USD cash prize that comes with it - at the 2018 Salesforce World Tour. In that time, Funnelcake,

Published on: April 23rd, 2019 Buckley Smith

Apple partners with Salesforce and acquires Shazam

It was a busy day for Apple Inc. with the announcement of a new partnership and an acquistion; the California-based tech giant and Salesforce.com announced a partnership bringing together customer relationship management (CRM)

Published on: September 24th, 2018 Meagan Simpson
Saleschoice - Cindy Gordon feature

Toronto-based software startup points AI at solving B2B’s biggest sales problems

After your Saturday morning coffee and a pancake breakfast with the kids, perhaps you pick up a list of chores. Perhaps you stare at these tasks, each of them daunting in its own

Published on: August 15th, 2018 Brian Jackson

Salesforce investing $2 billion into Canadian business

Ahead of a meeting between Canadian Prime Minister Justin Trudeau and Salesforce CEO Mark Benioff in California, the company has made a major announcement about the future of its Canadian business. Salesforce, a

Published on: February 8th, 2018 Mandy Kovacs

2017’s Black Friday, Cyber Monday were more mobile-driven than ever, Salesforce says

Customer relationship management (CRM) software giant Salesforce.com Inc. has identified three statistics based on U.S. commercial activity on Nov. 24, 2017, and Nov. 27, 2017, unofficially known as Black Friday and Cyber Monday,

Published on: November 30th, 2017 Eric Emin Wood
NexTech launches 3D ad platform for Facebook

3 tips from Salesforce’s digital evangelist to help retailers thrive in the ‘fourth industrial revolution’

The next industrial revolution was a recurring theme at this year's Dreamforce, customer relationship management (CRM) software developer Salesforce.com Inc.'s annual conference - one frequently accompanied by the statistic that 60 per cent

Published on: November 30th, 2017 Eric Emin Wood

Salesforce and Google forge strategic partnership at Dreamforce

SAN FRANCISCO -- Salesforce.com Inc. and Google Inc. announced a strategic partnership on Monday that will see Google's enterprise software better integrate with Salesforce, as well as a commitment between the companies to

Published on: November 6th, 2017 Brian Jackson
Salesforce platform stack - Einstein

Salesforce kicks off Dreamforce with 6 ‘code-free’ DIY platform tools

SAN FRANCISCO -- Salesforce.com Inc. opened up its annual conference by releasing six new services that will allow code-free application and process development across its cloud platform. Themed as a personalized drag-and-drop portal

Published on: November 6th, 2017 Brian Jackson

Salesforce adds AI-powered revenue forecasting to Sales Cloud Einstein

Salesforce.com Inc. wants to help salespeople and their managers take the guesswork out of revenue forecasts. This week the customer relationship management (CRM) giant announced three new features for its artificial intelligence (AI)-powered

Published on: September 21st, 2017 Eric Emin Wood

New Microsoft Dynamics updates include LinkedIn integration, retail enhancements

As businesses increasingly digitize their operations both onstage and behind the scenes, the challenge arises of making sure they grow in the right direction – and Microsoft Corp. would like to help. The

Published on: April 25th, 2017 Eric Emin Wood

Salesforce integrates Einstein across platforms, announces IBM partnership

Salesforce.com is bringing AI to customer relationship management (CRM) in a big way. On Tuesday the company announced that it would be incorporating its artificial intelligence software, Einstein, into its signature platform, giving

Published on: March 7th, 2017 Eric Emin Wood

Streamline and support your customer service teams with Salesforce’s new AI platform

Salesforce.com is using artificial intelligence (AI) to add an ounce of prevention to customer service. This week the San Francisco-based customer relationship management (CRM) giant released Service Cloud Einstein, a new platform that

Published on: February 15th, 2017 Eric Emin Wood

B2B firms’ commerce goals outpacing their digital capabilities, study finds

Those pesky legacy systems could be costing you a big business deal. CloudCraze’s recently released 2017 B2B Digital Commerce Imperative Report found that for many B2B brands, legacy commerce systems are proving to be

Published on: January 23rd, 2017 Gary Hilson