How to get the most from user reviews before buying

Before the rise of Internet shopping, the only reviews you'd encounter at the point of sale were testimonials selected by the manufacturer or retailer. Real reviews were the domain of specialty publications, written

Published on: February 18th, 2010 Chris Walters

Designing a product vs. designing a user experience

In day-to-day life we often come across products that stand out.  Some stand out because they are so good, some stand out because they are so bad and many fail to capture our

Published on: February 16th, 2010 ITBusiness Staff

Facebook slams critics of $9.5 million privacy lawsuit settlement offer

Facebook has come out swinging at those opposing a settlement offer it made last year in a privacy lawsuit involving the social networking company's controversial Beacon behavioral tracking service. Under the offer made

Published on: February 5th, 2010 Jaikumar Vijayan

How a little company could thrive in a big boys’ world

Bigger isn't always better – at least that's how DAVE Wireless sees it.  At the Toronto Board of Trade breakfast on Feb 2, Dave Dobbin gave an insightful and humorous presentation on what

Published on: February 4th, 2010 Krista Napier

Death of cell phone haggling?

As I anticipate covering tomorrow's Wind Mobile launch, I wonder if the days of haggling over cell phone plans have finally come to an end. After escaping regulatory purgatory, Globalive will reveal its

Published on: December 16th, 2009 Brian Jackson

How PayPal confounds cybercrooks and thwarts hackers

Having $2 billion a year in transactions doesn’t help matters if you want to avoid a cyber-criminal’s attention.But that’s the amount that PayPal Inc. processes in Canadian purchases alone each year, and it’s

Published on: November 26th, 2009 Brian Jackson

Canada’s copyright conundrum — how to balance rights of creators and consumers

Canada's copyright stakeholders agree that our legislation is badly out of date and needs to be updated to reflect the modern, digital realities while striking a fair balance between the rights of creators

Published on: August 10th, 2009 Brian Jackson

iPhone “most popular” among devices used for mobile banking

Bank of America Corp. supports mobile banking on 800 different models of wireless devices, but the iPhone and iPod Touch make up 40 per cent of the 2.7 million devices used by the

Published on: June 25th, 2009 Matt Hamblen

“Poor enforcement against telemarketers making Do Not Call list ineffective”

Privacy activists across Canada, last week, applauded the proposal of a new anti-spam bill presented to the House of Commons, which would penalize the distributors and facilitators of spam. But the bill had

Published on: May 1st, 2009 Michelle MacLeod

Symantec offers small businesses “hassle free” security apps

Small business operators often carp about resource-guzzling security products that eat up precious computer memory, slow down their processes, and require extra time to maintain.But Symantec Corp. says it has the antidote –

Published on: July 16th, 2008 Nestor Arellano

Canadian telemarketers wary as ‘Do Not Call’ D-Day draws near

The new National Do Not Call (NDNC) List is set to go live by September 30. It's a time for Canadians tormented by telemarketing calls to rejoice, and businesses/individuals who make such calls

Published on: April 15th, 2008 Joaquim P. Menezes

Viral marketing fails to infect consumers says report

Viral marketing appeared to be reaching fever pitch levels earlier this summer but it might be coming down with a cold, according to a recent survey.While the key goal of viral marketing is

Published on: September 27th, 2007 Nestor Arellano