PIPEDA a part of doing good business: Privacy Commissioner

In her first report since the Personal Information Protection and Electronic Documents Act was fully implemented in January of 2004, the federal privacy commissioner said the Commissioner's Office, in conjunction with provincial counterparts,

Published on: November 7th, 2005 Sarah Lysecki

Staples Business Depot deploys Gen2 tags in RFID pilot

Staples Business Depot will be among the first large Canadian retailers to pilot radio frequency identification technology that meets the recently passed Gen2 standard in its logistics and store level operations.The company is

Published on: November 7th, 2005 Shane Schick

Autodesk absorbs award-winning Alias for US$182 million

With the deal, Autodesk Inc. is looking to grow its existing product portfolio in the design and media and entertainment markets. The San Rafael, Calif.-based company expects that the transaction will close within

Published on: November 7th, 2005 Sarah Lysecki

Ellison praises Siebel’s SOA efforts at customer event

As part of a multi-vendor partnership with BEA Systems, IBM and Microsoft, dubbed “Project Nexus,” Siebel Customer Adaptive Architecture runs on both .Net and J2EE platforms, allowing customers and partners to develop and

Published on: November 7th, 2005 Sarah Lysecki

RIM faces setback in patent fight

Earlier this month, the U.S. Court of Appeals for the Federal Circuit in Washington turned down RIM's request to rehear a patent infringement case against the company en banc or before all 12

Published on: November 7th, 2005 Sarah Lysecki

A Constellation in Microsoft’s server orbit

Citrix has been working on a product set tentatively called Constellation for several years, said Scott Herren, vice-president of the company’s access management group.Herren, who spoke at the company’s annual iForum user conference

Published on: November 7th, 2005 Neil Sutton

Users call for simplification of MS’s licensing labyrinth

Recent changes in Microsoft Corp.'s licensing options will have limited impact on customers, but IT managers are still wishing the software company would simplify its complex licensing agreements.Changes to Microsoft's Open Value licensing

Published on: November 7th, 2005 Grant Buckler

Disk manufacturers look to something old in new approach

One of the laws of computing is that there is never enough disk space — even though today’s PCs have storage capacities that would have seemed impressive for a corporate data centre a

Published on: October 20th, 2005 Grant Buckler

Stikeman Elliott battles data explosion

With an eye towards integration and cost savings, business law firm Stikeman Elliott chose RedDot to supply a new content management system (CMS) for its growing business.“Just looking down the line at the

Published on: October 20th, 2005 Robert Price

To host or not to host — that is the question

If the network is the application, it might help explain why the contact centre industry is moving away from premise-based systems and towards hosted solutions.Today’s contact centres contribute to strategic goals, help manage

Published on: October 20th, 2005 Luigi Benetton

Calling remote agents

Contact centre is becoming an oxymoron, as more companies are routing calls to people working at home or in a different location, and this can affect both the security and the quality of

Published on: October 20th, 2005 Greg Meckbach

Wireless LANs: Speeding along the wireless route

Walk into an office, or an airport, or a conference centre these days, and chances are you’ll discover a wireless network. Even home users can surf the Web from the back yard.But today’s

Published on: October 20th, 2005 Lynn Greiner

Successful sponsors make time for their projects

Your project will need to have an effective sponsor who is a true partner working to help achieve success. If your sponsor doesn’t have the right stuff, your project will be in trouble.In

Published on: October 20th, 2005 Rob Black

Users open a window to StarOffice

The price was something philip Wright couldn’t argue with. When Sun Microsystems offered the University of Toronto’s Scarborough campus StarOffice for free, the director of computing and networking services snapped it up despite

Published on: October 20th, 2005 Poonam Khanna