ING Direct Canada chief uses Facebook, Twitter to engage customers

Want to engage more effectively with your customers and employees? How about participating in the social networks they use. It's a strategy that's working very well for Peter Aceto, president and CEO of

Published on: May 12th, 2009 Brian Jackson

Canadian scientists develop new “mind-reading” technology

Max Weinryb suffered asphyxiation when he was born and lack of oxygen caused irreversible damage to his brain. Now 15-years-old, he is “trapped-in” – unable to communicate by speech or movement – and

Published on: February 12th, 2009 Brian Jackson

Five chilly lessons telecommuters can take away from ice storms

When I woke up on Friday, Dec. 12, our house in southeastern New Hampshire was dark. The previous evening an ice storm coated trees, roads and power lines with a layer of ice

Published on: January 13th, 2009 Robert Lemos

16 downloads to make you a great communicator – most of them free

The Internet was built on a very simple idea: People should be able to communicate more easily with one another, using their computers. So it should be no surprise that communication -- particularly

Published on: October 28th, 2008 Preston Gralla

Forging a better IT-business partnership

CIOs at large and small companies struggle to change this perception and break down the internal boundary separating IT from the rest of the business.While some CEOs recognize the expanding role that the

Published on: October 7th, 2008 Carrie Mathews

Canadian potential eyed as Delta’s WiFi in the sky program takes flight

Remember how you eventually learned to grin and bear it as the bus passenger next to you went on a talkathon on their cell phone for the duration of the trip?Fasten your seatbelt,

Published on: August 7th, 2008 Nestor Arellano

Strong enforcement needed for Canada’s Do Not Call List to work

Without effective enforcement, Canada's Do Not Call program – the countrywide initiative to eliminate pesky telemarketing calls – could turn out to be nothing more than a paper tiger, caution telecom industry and

Published on: August 1st, 2008 Nestor Arellano

Work-at-home policy drives hard benefits at software firm

Also read related story: New workstyles work wonders at Telus Rick Boyd used to spend $500 a month on gas and tolls commuting 48 miles a day between his home in Westchester County,

Published on: July 18th, 2008 Meridith Levinson

Canadian tech will enable destruction of $155 billion space station

One day the International Space Station (ISS) – the most expensive object ever built by humankind – will dip down gradually into Earth's atmosphere and explode into flames. It will  burn until the

Published on: June 6th, 2008 Brian Jackson

How Hard Rock Hotel handled its first unwelcome guest – a hurricane

Hard Rock Hotel & Casino in Biloxi, Miss., was two days shy of its grand opening when company executives realized that their first guest would be an unwelcome one. Hurricane Katrina was barreling

Published on: April 3rd, 2008 Jennifer McAdams

Terry Matthews tees off

Billionaire entrepreneur and Mitel chairman Terry Matthews –Sir Terry if you happen to visit him in Britain – has spread his investments into golf resorts and film, but he still works mainly from

Published on: September 18th, 2007 Dave Webb

Deregulation’s sales job

The Canadian government's recent decision to soon deregulate local phone prices is being sold as a good thing for consumers and for providers.The government – namely Industry Minister Maxime Bernier – is a

Published on: May 14th, 2007 Kevin Restivo

Saskatchewan plans wireless network for four cities

The Saskatchewan government has announced a plan to create what it called the country's largest wireless Internet network, which will allow the province's four largest cities' residents and visitors to access free-of-charge Wi-Fi

Published on: May 14th, 2007 Briony Smith

Application persistence key to mobile VPNs

Calgary-based Trican Well Service Ltd. offers specialized services for oil and gas companies throughout the life of a project, from drilling through decommissioning - cement casing, clean-outs, fracturing, abandonments and more. By the

Published on: May 14th, 2007 Dave Webb