Jargon, hyperbole among top CIO communication errors

For years,CIOs have been fighting the stereotype that they're weak communicators, unable to speak the language of business or relate to anyone outside of IT. But by using practiced communication skills, many CIOs

Published on: July 16th, 2010 Meridith Levinson

How to deal with presentation panic – Steve Jobs’ style

Steve Jobs had a serious and embarrassing Wi-Fi problem to deal with. It was plain to the thousands in attendance and the tons more people watching online: On Monday at WWDC, Jobs was

Published on: June 10th, 2010 Thomas Wailgum

7 business negotiation tactics from the FBI

Having trouble winning over that one key person at work? Expert negotiators at the FBI and elsewhere have found active listening to be key in any negotiation. Here are seven keys to active

Published on: June 2nd, 2010 Constantine von Hoffman

5 smart ways to sell your tech idea to the suits

Thomas Murphy needed a new ERP system, and he needed $300 million to buy it.With a price tag that large, you'd think Murphy would add every justification he could think of to his

Published on: April 14th, 2010 Mary K. Pratt

Why you need to toot your own horn and how to do it with style

I was invited to an urgent, one-on-one meeting with the CIO of a very large IT organization. No hint of the subject matter. Upon arrival, I saw that he was very disturbed about

Published on: July 29th, 2008 Al Kuebler