Three ways to drive more value from your inbound calls

Marketers are well aware of the growing importance of mobile in reaching today’s consumers and are shifting their marketing budgets accordingly. Let’s not forget one thing though: all of those smartphones can make

Published on: July 17th, 2015 Jeff Jedras

Rogers targets SMBs with WiFi calling service

Rogers Communications Inc. has introduced its newest service targeting cash-strapped small businesses: Wi-Fi calling for smartphones. Wi-Fi Calling for Business, introduced March 11, allows customers with smartphones to make and receive calls over

Published on: March 22nd, 2011 Harmeet Singh

Facebook partners with Bing and Skype

Microsoft’s announcement Wednesday that it will use personal Facebook data to help refine search results for Bing users could mark a major shift--not only in search, but in how we view the Web

Published on: October 15th, 2010 Mark Sullivan and Carrie-Ann Skinner