A “petite” mistake can cause big damage, Canadian retailers warned

In a Web-enabled world populated by buyers with highly developed personal preferences, Canadian retailers must learn to abandon traditional mass marketing strategies and adopt more customer centric approaches to selling.Ironically, in their rush

Published on: May 14th, 2008 Nestor Arellano

Three tips on hiring entry level workers

What could be easier than filling an entry-level job opening? You just match the skills you need, narrow the candidates down to those you click with in the interview and then go with

Published on: May 9th, 2008 Virginia Robbins

Four ways an IT professional can get noticed – in all the right ways

Success is not easy or simple. Even in the best of times, workplaces are fraught with changing conditions, political jockeying and limited room for advancement. And these are not the best times.Yet some

Published on: May 2nd, 2008 Diann Daniel

Six tips on spotting your company’s IT upstarts and putting them to good use

Here's a sobering statistic: Eighty percent of enterprise IT functions are being duplicated by folks outside of the IT department, says Hank Marquis, director of ITSM (IT systems management) consulting at Enterprise Management

Published on: April 28th, 2008 Dan Tynan

How the “incredible three” used IT to solve business problems

Even among a stellar crowd, it is possible to find the few who rise head and shoulders above their peers. The people whom we feature in our 'Ones to Watch' program have one

Published on: April 3rd, 2008 Balaji Narasimhan and Kanika Goswami

Scotiabank staff to use wikis and blogs to collaborate, share best practices

The Bank of Nova Scotia, earlier this week, launched a new social networking initiative to enable its staff worldwide to interact and collaborate via Web 2.0 tools such as blogs and wikis.The system,

Published on: April 2nd, 2008 Nestor Arellano

Four ways smaller companies can experience the thrill of ITIL

ITIL is for big business, right? Not necessarily. Although larger IT organizations are more usually associated with ITIL implementations (See The Practical Value of the IT Infrastructure Library), there's growing evidence that ITIL

Published on: March 27th, 2008 Malcolm Wheatley

Six tips to help small businesses think big

Everybody thinks small-to-midsize businesses are the hot new market these days. Carriers, in particular, are leaping with relish into sales programs aimed at smaller companies -- because often, these folks deliver higher margins

Published on: March 11th, 2008 Johna Till Johnson

One of the hottest jobs in IT and how to acquire the skills for it

Job description: In IT circles, the Applications Architect title has become overused in the past five years and a lack of consensus has set in regarding its definition. "It's a very nice sounding

Published on: March 3rd, 2008 Juan Carlos Perez

RFID helps small suppliers take on the big guys

Small Canadian companies can use radio frequency identification (RFID) technology as an effective marketing tool to compete with bigger businesses on their own turf, according to a top executive of a global merchandising

Published on: November 29th, 2007 Nestor Arellano

Seven surefire strategies to block network attacks

While network attacks are expected to rise in 2008, security experts say small Canadian businesses can protect themselves by implementing seven practical steps."Protection is not always an expensive proposition," said Marc Fossi, manager

Published on: November 29th, 2007 Nestor Arellano

Data loss-prevention efforts stymied by poor processes

Protecting corporate data entails more than securing the perimeter; it requires that companies identify the data to be secured and explicitly define with processes how to prevent leaks. And according to a recent

Published on: November 14th, 2007 Denise Dubie

Computing Canada’s next transition: Our merger with ComputerWorld

The recent merger of the Transcontinental Media IT Business Group with IT World Canada followed the same logic that that brings together rival firms in many other parts of the technology industry. When

Published on: April 26th, 2007 Shane Schick

Run through this cyber security checklist if you want to guard critical infrastructure

The importance of cyber security can be realized initially by asking a company to produce a list of critical assets along with associated information systems that have an impact on them. Prioritization of

Published on: March 26th, 2007 CC Staff