Hendrix.ai: Edmonton startup announces AI assistant for businesses

Virtual digital assistants are for more than just the home or on your phone, artificial intelligence (AI) powered assistants are gaining traction in the enterprise market and Edmonton-based Testfire Labs is throwing its

Published on: September 19th, 2018 Meagan Simpson

CinemaTech – Mass Effect argued AI was a new life form better than an actual AI developer

CinemaTech is Eric Emin Wood’s periodic look at how pop culture depicts the world of tech. With all due respect to the new Star Wars movies, rebooted Star Trek series, Guardians of the

Published on: September 7th, 2018 Eric Emin Wood

I will never understand how you heathens survive without physical keyboards

I’d like to think my time with ITBusiness.ca parent ITWC, which comes to a close on Sept. 7, has made me a more tech-savvy person. For example, I now know that “cloud” refers

Published on: August 31st, 2018 Eric Emin Wood

Messagepoint expands offices in Kitchener-Waterloo

Messagepoint has expanded its Canadian footprint and opened a new office in Kitchener, Ont., a move that is part of the company’s expansion that also includes recently opened offices in London, U.K. The

Published on: August 29th, 2018 Shruti Shekar

WestJet launches AI chatbot to improve customer experience

WestJet Airlines Ltd. has launched an artificial intelligence (AI) powered chatbot, the first of its kind for a Canadian airline. The low-budget airline made the announcement Monday, calling the chatbot a quicker and

Published on: August 27th, 2018 Meagan Simpson

Zoom.ai lets employees offload grunt work to an AI assistant

Administrative support isn't what it used to be. Three, two, or even one decade ago, enterprises would invest in support staff to handle basic tasks such as scheduling meetings, writing up contracts, or

Published on: August 3rd, 2018 ITBusiness Staff

LG opens new AI lab with the University of Toronto

LG Electronics Inc. has announced that Toronto will be home to its newest artificial intelligence (AI) research lab. The company announced the move in a Wednesday press release, as well as a five

Published on: August 1st, 2018 Meagan Simpson

New ITAC report encourages government to promote a ‘data marketplace’

The Information Technology Association of Canada (ITAC) wants to see Canada become a leader in developing what it calls a "data-driven digital economy"; and to that end is encouraging the federal government to

Published on: July 25th, 2018 ITBusiness Staff

Nokia brings GE’s smart city platform to Canada

Finland-based telecommunications firm and digital solutions provider Nokia is bringing General Electric (GE)'s smart city platform, CityIQ, to Canada. An Internet of Things (IoT) platform developed by GE's Current startup division, CityIQ allows

Published on: July 24th, 2018 Eric Emin Wood

Hashtag Trending – Apple could be the first to reach $1 trillion, tech leaders pledge to not develop killer AI, new i9 Macbook Pro is too hot to handle

Apple could be the first publicly traded company to be worth $1 trillion, tech leaders sign a pledge to not develop lethal AI weapon systems, and Apple’s new i9 Macbook Pro is really,

Published on: July 20th, 2018 Mandy Kovacs

AI successfully debates humans – thanks to IBM technology

IBM Corp. has debuted an artificial intelligence (AI) technology that can successfully engage in open debate with humans. On June 18 IBM held a public demonstration pitting its technology, dubbed Project Debater, against

Published on: July 19th, 2018 Meagan Simpson

OpenText should tap Canadian talent for its AI strategy

Even though he's an American, the most surprising thing that OpenText CEO Mark Barrenechea said last week wasn't that he prides himself for having "a Canadian soul" after spending the past eight years

Published on: July 16th, 2018 Brian Jackson

Salesforce adds chatbots to Service Cloud Einstein

Salesforce has added chatbots to its customer service platform. On Wednesday the company announced that its newest update to Service Cloud Einstein would include a full rollout of what it calls "Bots for

Published on: July 12th, 2018 Eric Emin Wood

Chatbots to deliver $11B USD in annual savings for retail, banking, and healthcare sectors by 2023: Juniper

A recent study by Juniper Research has concluded that chatbots are one digital transformation investment that really pays off. According to the Hampshire, U.K.-based firm's July 3 research paper, "How chatbots will transform

Published on: July 11th, 2018 Eric Emin Wood