Canadian wireless carrier customer satisfaction is on the rise according to the J.D. Power 2017 Canadian Wireless Customer Care Study. Based on a 1,000 point scale, the overall Canadian wireless customer care satisfaction
Joe Natale will be able to start his new gig as president and CEO of Rogers Communications Inc. early - on April 19 - after the carrier was able to reach a confidential
A new report by the Commissioner for Complaints for Telecommunications Services (CCTS) once again identifies Bell Canada as the telecommunications services provider with the most customer complaints, but also notes that fewer confirmed
Published on: April 6th, 2017
Eric Emin Wood
@ericewood
ZTE may have announced the most future forward smartphone yet, but it's still a ways away from being possible in Canada. The Gigabit Phone, the world's first 5G smartphone, was revealed by the
Published on: March 1st, 2017
Alex Radu
@AlexTRadu
Rogers Communications Inc., Bell Canada, and Telus Corp.'s dominance of Canada's mobile market might be a key reason the average Canadian's wireless fees are among the highest in the world, but at least
Published on: January 27th, 2017
Eric Emin Wood
@ericewood
The Canadian Radio-television and Telecommunications Commission has declared broadband Internet a basic telecommunications service for all regions across Canada, and set new speed targets for Internet and mobile services available to Canadians. In
Published on: December 22nd, 2016
Mandy Kovacs
@MandyVKovacs
For the third year in a row the number of complaints filed by Canadian telecom customers has dropped, according to the Commissioner for Complaints for Telecommunications Services (CCTS). In its 2015 - 2016
Published on: November 25th, 2016
Alex Radu
@AlexTRadu
This week might decide the future of how - and which - Internet companies conduct their business in Canada. From Monday Oct. 31 to Friday Nov. 4, the Canadian Radio-television and Telecommunications Commission
Published on: November 1st, 2016
Eric Emin Wood
@ericewood
It was a cold, crisp Alberta winter day and Jason DeHetre, national manager of planning and engineering at Telus Corp., looked from the frozen iPad in his hands to the drone hovering hundreds
Rogers Communications Inc. CEO Guy Laurence has suddenly left the company, it was announced this morning, without an explanation for why he stepped down. The Globe and Mail noted that last month Laurence
Published on: October 17th, 2016
Howard Solomon
@howarditwc
Seattle-based network analysis firm Ookla released its latest Canadian Speedtest report this week ranking the country's mobile and Internet service providers (ISPs), and the results are clear: Rogers Communications Inc. offers the fastest
Published on: August 26th, 2016
Eric Emin Wood
@ericewood
Rogers offers the fastest fixed line broadband speeds available in Canada, and Bell Mobility tops wireless download speeds on average, according to a new report based on data from Ookla's Speedtest Intelligence. The
The mobile wallet solution built by Canada's three major carriers will be shutting down on Aug. 26, according to SureTap's website, and the firm's chief operating officer says Apple Inc.'s limitations on developers
If you don' t think that having your employees spend time playing a speed-skating video game competitively on a weekly basis is the path to improved company culture and better productivity, then prepare
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