Telecom complaints went up 73% last year, and Bell received one third of them

The Commission for Complaints for Telecom-television Services (CCTS) received a record number of complaints last year, but also recorded fewer breaches of its Wireless Code, according to the organization's 2018-mid-year report. Released today,

How we can include more women in Canadian tech – March Community Slideshow Part 1

AI will play crucial role in creating future mobile value: GSMA report

BARCELONA -- As Mobile World Congress is dominated by a slew of smartphone announcements packed with manufacturers hyping up their new artificial intelligence-powered features, mobile network operators are opening their eyes to how

Telus, Trend Micro team up to open Cybersecurity Research Centre in Toronto

As the world continues to become more digital, businesses and consumers are facing more challenges than ever. To address the growing volume of cyber threats, Canadian telecommunications giant Telus and cybersecurity solution provider Trend

4 opponents and 5 proponents of net neutrality in Canada

Number of telecom complaints increased in 2017 after a 3-year decline, CCTS reports

After three years of decline, the number of complaints registered against Canada's telecommunications firms rose by 11 per cent this year, according to the latest annual report from the Commission for Complaints for

Canadian firms embrace Alexa for everything from flight tracking to making phone calls

Amazon's Alexa launch to the Canadian market may have been long awaited, but the ecosystem of Canadian-based Skills will assemble almost immediately. Some of Canada's top national brands have Alexa Skills that will

Telus to purchase U.S.-based Xavient Information Systems for $250M USD

Telus Corp. is reversing the usual Canadian position in international acquisitions and buying a California-based company. The Vancouver-based telecommunications giant announced Monday that it was purchasing Simi Valley, Calif.-based business process and IT

Big banks and telcos backing $185 M supercluster bid for national digital identity system

Correction: A previous version of this story incorrectly reported $485 million in funding committed to the project. The correct number is $185 million.  Identification systems have been based on face-to-face interactions and on

Customizable ‘back-to-school’ smartphone launches in Canada today

Getting ready for school to start in a few weeks? How about a smartphone for just that. Alcatel has released the Alcatel A50, complete with SNAPBAK accessories for all sorts of customization. For

Telus now taking Canadian pre-orders for Android co-founder’s Essential Phone

Canadian telecommunications giant Telus Corp. has officially announced the month of release and price point for Canadians interested in buying Android co-founder Andy Rubin's Essential Phone. Telus is already taking preorders for the

Digital transformation projects by Indeed.com’s top 10 Canadian employers

Major telecom outage hits Atlantic Canada

A cut cable has been identified as the cause of a widespread mobile and landline phone service outage that left residents of Eastern Canada scrambling to connect for much of the day Friday. The

Seniors most likely to benefit from digital health technologies, but least likely to adopt it

With the number of seniors officially surpassing the number of children in Canada according to the 2016 census, the healthcare industry is bracing itself for what’s being dubbed as the “silver tsunami.” And