Telus subsidiary Koodo comes out on top in mobile customer satisfaction survey

Telus Corp. subsidiary Koodo Mobile is already known for touting the superiority of its customer service over competitors in its ads, but now the budget cell service provider really has something to brag

Published on: April 29th, 2016 Eric Emin Wood

Former head of SaskTel appointed as new ITAC CEO

Former SaskTel CEO Robert Watson has been appointed as the new president and CEO of the Information Technology Association of Canada (ITAC), effective April 18, the organization announced today. He'll be replacing longtime

Published on: April 13th, 2016 Eric Emin Wood

Videotron and SaskTel get top marks for Internet performance

You probably don’t need research to tell you that Canadians with fibre optic-based Internet are generally happier with their service than people with DSL or cable-based connections. But now you have research anyway.

Published on: June 26th, 2015 Jeff Jedras

Canadian wireless users demand high performance from carriers

Canadians are more likely to be satisfied with the legacy wireless carrier in their region, and poor network performance makes them more likely to switch carriers. These are among the findings of J.D.

Published on: June 12th, 2015 Jeff Jedras

Canadian SMBs quicker to adopt cloud, but future is still looking a little foggy

Cloud adoption in Canada may be ticking upwards among small businesses, but there may still be a host of barriers that is holding the industry back. In an IT World Canada survey of

Published on: November 18th, 2013 Candice So